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Incredibly informative demo today. I can't wait to use these metrics to drive a stronger customer loyalty. Strongly recommend!
Thank you for the positive review! RFM, CLV, AOV, NPS and all these metrics might seem like a carousel of information, but these are the little gold nuggets that will help you (re)discover your customers and help increase their value and thus, grow your company like never before.
The team was very helpful with getting the platform setup and explaining the many data points that it tracks. Tons of insightful data that can be used to help us make better marketing and business decisions.
Lot's of useful data that can be used to help improve retention rates and improve customer lifetime values.
Very good data and insights!
Fantastic app for understanding your customers and provides great retention strategies. Well done!!!!
Thank you so much for your review! Reveal is all about providing accurate data about your customers to help you understand them better and to be able to find the best fitting strategies for your business growth.
We just completed our product tour with Teodor and have already gained tremendous insight into our customer base. I've been looking for an app with this type of deep data capabilities for years. We look forward to using the data and analysis generated by this app to transform our marketing and pricing strategies and hopefully drive a meaningful increase in sales in the short-term. I will be sure to update this as we continue our work with Reveal in the coming weeks/months
Reveal has helped us clearly define our customers segments, along with providing data we can translate into action to retain customers and improve our user experience. Their team is also super hands on and very helpful!
We've added the Reveal app to our store and already have an onboarding call with their team. At first glance, the UI may seem complicated and confusing, but when discussed, it becomes clear why - the platform gives so many options for analyzing your existing data and get insights to your customers and a lot of ways to work with it! Teodor was very helpful and clear on guiding through the platform during the call. Also, what was significantly outstanding is that the Reveal team analyzed our customers buying behavior before our call. And based on their extensive experience, they offered us a new perspective on communicating with our customers and shared many useful insights for our business. We're still in the process of these insights' implementation and looking forward to increasing our customers' LTV. Happy to finally try the Reveal app and grateful for such a fantastic onboarding!
Thank you so much for your amazing review!
Our team is always prepared to give the best guidelines possible and is two steps ahead to solve any problem. Analyzing your customers' behavior is the first step to increasing CLV and at the same time, your entire business.
Thank you for trusting and using Reveal!
The data insights from using this app are phenomenal. Customer service is top-notch and their team's desire to see you succeed is so refreshing. Highly recommend it if you wish to learn more about your customers' journey and how to turn those who are going to 'dump' you into 'soulmates.'
Thank you for your positive review! The key is to understand your customers' behavior better and segment them accordingly. Your growth strategies will reflect these insights that will teach you whether it is worth keeping your "About to Dump You" customers or if you can turn them around.
I have just started to use this app and was surprised at the customer insights it provides. Oana provided excellent customer onboarding via zoom and tweaked the RFM score cards to work better with my website.
Thank you so much for your review! Our onboarding team is doing an excellent job at providing the best service for you and your business, helping you to focus on what matters most: your customers and how to grow from this point.
I rarely write app reviews but Reveal RFM is a definite 5-star app. Having sold on Shopify for the past 5 years, Reveal is one of the first apps that really allows us to see all of our customers from our start to today. It easily segments them based on RFM (Recency, Frequency, Monetary Value) which allows us to target specific customer segments with tailored outreach/campaigns/content that fits their purchasing behavior. Incredibly helpful if you need to balance your efforts with new customers and returning customers - a must have app.