Customer Value Optimization
Grow your store by retaining more customers: monitor & improve the Customer Lifetime Value, Retention Rate, and Net Promoter Score
Actionable Customer Segments
Automatically segment customers by RFM (Recency, Frequency, Monetary Value) & create personalized journeys via ads, emails & on your website
Improve product assortment
Find the best & worst products that are churning your customers by monitoring NPS before & after delivery to find the expectation gap.
Su Reveal: RFM Customer Tags
What's the use of acquiring customers that never come back?
REVEAL is a Customer Value Optimization and Analytics Platform that helps you understand and predict your customers' behavior to improve what matters most in eCommerce: Customer Lifetime Value (CLV). We make complex data easy to understand & visualize, reveal insights, and help you treat customers differently on every channel.
REVEAL is FREE to use until the end of 2020.
How REVEAL improves your CLV, Loyalty, and Retention
REVEAL uses RFM(Recency, Frequency, Monetary Value) segmentation to tag your customers into insightful groups automatically: Soulmates, Don Juans, Flirting, About to Dump You, Break-ups a.o. Understand the state of the relationship with your customers and be relevant at any touchpoint in their journey. Drive more revenue, retain, and generate loyalty from your customers on autopilot!
Convert & maximize ROI
Orchestrate highly targeted campaigns via email and website through our integration with top email marketing and automation software like Klaviyo and Sendgrid. Push pre-built audience segments or create lookalike audiences on your Facebook page, Instagram, or email platform automatically. Or easily export feeds to your marketing channels of choice.
Monitor and improve the following for each of your customer segments OR products, brands, or categories:
CLV or LTV - historical ***and predictive***
Revenue & Margin
NPS - Net Promoter Score
Chances to Place Next Order
Customer Retention Rate
Top Customers, Brands, Categories
Customer Value Optimization (CVO)
By measuring Customer Value, you can:
determine how important each customer segment is for your business
identify how much your customer acquisition cost should be.
REVEAL helps you monitor your Historical and Predictive Customer Lifetime Value and optimize it continuously by addressing your customer segments in a personalized way.
Treat your best customers better
Reveal will analyze your current customer base and your customers' behavior to help you define your Ideal Customer Profile. Find the Soulmates that bring you the most value, nurture them, and keep them coming back for more.
With Reveal, you increase customer retention by monitoring the NPS before the delivery AND after the product/service delivery - that allows you to understand what makes customers come back.
Find out which campaigns have brought the most loyal customers and must be repeated or improved. Monitor the 2nd-month stickiness rate to make more customers come back after each month.
Si integra con
- Google Analytics,
- Google Ads,
- Facebook Ads,
- Omniconvert Explore
Le recensioni più recenti
It was a really nice surprise to discover such a meaningful app that got us closer to our customers. Reveal RFM segmentation allows us to target specific customer segments with tailored outreach campaigns that fits their purchasing behaviour. Very useful to balance our efforts with new customers and returning customers, it's helping us improve retention rate, and increase LTV. Highly recommended!
LOVE this app! So helpful for customer segmentation, and there's incredible amount of support and advice on behalf of the team. 100% recommend.
We have got a great insight into our business using this app. And the team also supported us in a great way by creating a presentation with our data and helped us understand the app. Thank you, team.