REVIEWS.io Product Reviews , Počet recenzí: 657

Celkové hodnocení
4,7
Počty podle úrovně hodnocení
  • 92 % hodnocení s 5 hvězdami
  • 3 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 4 % hodnocení s 1 hvězdami
23. duben 2024

Absolutely horrible customer service, which was needed since the product doesn't work properly. Overall a waste of time and money.

TreeKeeperBag
Spojené státy
Doba používání aplikace: Více než 7 roky
Vývojář Reviews.io odpověděl 24. duben 2024

Hi there,

We're genuinely sorry to hear about the frustrating experience you've had with our product and customer service.

Your feedback is incredibly important to us, and we're continuously striving to enhance our customer support. We understand the importance of ensuring a seamless and effective experience for our users, and we're fully dedicated to delivering the highest level of service.

Our team promptly reached out and attempted to assist in resolving this issue. We were eagerly awaiting your update to continue providing further assistance. However, we haven't received a response yet.

We're more than happy to assist. Please reach out to our team to resolve your query. Should you need any assistance in the future, please don't hesitate to reach out. We're always available and eager to help.

Best regards,
Support
REVIEWS.io

28. březen 2024

This is one of the best reviews services we found, it looks great too. Support is very much on point, if a little slow.

Marloe Watch Company
Spojené království
Doba používání aplikace: Téměř 5 roky
15. březen 2024

Ich verwende diese Reviewplattform bereits seit mehreren Jahren und bin rundum zufrieden. Der Kundensupport ist ausgesprochen hilfsbereit und die Funktionen sind sehr gut.

VON HEESEN
Německo
Doba používání aplikace: Téměř 3 roky
19. duben 2024

Absolutely no customer service there. I uninstalled their app and there is still code on my website. After 3 days no respons at all on a question I've send. Pffff

D O N A V I
Belgie
Doba používání aplikace: Více než rokem
Vývojář Reviews.io odpověděl 23. duben 2024

Hi there,

I'm sorry to hear about your frustrating experience with our product and customer service.

We take your feedback seriously and are continuously working to improve our customer support. We understand the importance of providing a smooth and efficient experience for our users, and we're committed to providing the best experience possible.

Our team has reached out and assist in resolving this issue, however, there has been no response as of yet.

If there is anything we can help you with in the future then please feel free to get in touch as we are always around and happy to assist.

Kind regards
Support
REVIEWS.io

13. březen 2024

The best reviews app out there. The customer service is fantastic too - Maddox, Daniel... all top class and really help make this a great business / app to use on your store. Highly recommended.

Sonic Dental
Spojené království
Doba používání aplikace: Více než rokem
Vývojář Reviews.io odpověděl 15. březen 2024

Maddox & Daniel are the dream team 🤝 if you ever need any support, our team is always here for you! 🫶

14. březen 2024

fantastic support and easy to use. I'm happy about next features, if i scale my little shop.

Hyluna - Skin Care and more
Německo
Doba používání aplikace: Asi rokem
Vývojář Reviews.io odpověděl 15. březen 2024

Thanks for your fantastic review! Little or big, our support will always remain the same! We love supporting all of our clients 🫶

Our live chat is always open if you need anything else!

12. únor 2024

Very happy with Reviews.io. It integrates well with Shopify and their customer service is excellent.

O'Briens Wine
Irsko
Doba používání aplikace: Více než 2 roky
8. březen 2024

Thanks you Leila! Super helpful to walk me through how to set things up and answering my questions.

KÖPPEN
Spojené státy
Doba používání aplikace: 9 měsíci
Vývojář Reviews.io odpověděl 14. březen 2024

Leila is awesome! If you ever need anything else or want to discuss the platform - we're here for you! 🫶

5. únor 2024

Great service when I have issues. Google seller ratings go through which is very important. Extremely responsive to customer feedback. Very competitive pricing. Overall a great experience. We've been with them from the beginning of our e-comm journey and as we've grown we've moved up in the subscription levels and they've been helpful at every level. Highly recommended.

Sun River Honey
Kanada
Doba používání aplikace: Více než 2 roky
4. březen 2024

Great support, so fast, very trustworthy. You can definitely rely on their support. It took me two days to solve a problem, but it only took them 15 minutes to solve it.

PUR HAIR
Německo
Doba používání aplikace: 7 měsíci
Vývojář Reviews.io odpověděl 14. březen 2024

Thanks for the great review - I'm glad we could solve that for you! You can always come to us if you have any other issues! 🌟