Arvostelut (706)
Tarkenna
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Luokituksen mukaan
Eine gute App die alles relevante anzeigt und eine einfache Integration mit allen gängigen Themes hat. Vielen Dank auch an Maddox, welcher mit nochmal mit dem Code geholfen hat.
Sehr guter Kundenservice! Unglaublich hilfsbereit und schnell.
Meine Fragen wurden schnell und effizient beantwortet. Die Auswahl an Features und Analyse Möglichkeiten, die die App bietet, finde ich sehr gut. Empfehlenswert.
11 Monate später: Immer noch sehr zufrieden. Der Support ist super!
6 Monate später: Der Support ist wirklich großartig! Sehr hilfsbereit und vor allem schnell!!!! Perfekt!
3 Monate später: Super Support! Schnell und hilfsbereit!
THEY OWN OUR REVIEWS!
The worst thing is that if we want to export our reviews, we have to upgrade to the 90€ plan, which is insane.
Customer support doesn't answer their emails, and chat is not available.
It's one of the best review apps, but it's highly overpriced—I wouldn't switch to them if I hadn't already.
The best review app for brands that just want to integrate product/brand reviews easily. I have little to no experience in coding/web building so I needed something straightforward, quick and easy to add to my website. The team were amazing at helping me set up and get rolling. They're always on hand if I need help which has been great, especially being able to talk to an actual person right away! Don't hesitate or waste your time looking elsewhere.
The best review app we've used. The support is really excellent - if there is an issue you can get support and get it resolved almost instantly. The service itself appears to be working very well too - the widgets are great, and customers do respond to the inviting and engaging review request emails pretty well - its easy to submit a review which is whats really important.
Love that its easy to submit a photo/video with the reviews too.
I'm extremely satisfied with the Reviews app. It’s incredibly useful for allowing customers to see others' opinions. We encountered a few issues, but Adam resolved them promptly and was very kind throughout the process. We are very pleased with his customer service and would definitely recommend Reviews.
Thank you so much for the 5-star rating! We're thrilled to hear that you find our app incredibly useful!
We're also glad to hear that Adam was able to promptly resolve any issues you encountered & that you were pleased with his customer service.
Thank you for recommending us - your review means a lot to us!
We are happy with reviews.io
Once the automated reviews are set-up one can be sure that this topic is crossed of the list.
The support is swift and helpful. Have used them a lot and never had a bad experience.
Some of the features are not optimally efficient yet (like not being able to one-click sort the list of pending invitations for e.g. order numbers or invitation dates) but those are minor compared to having to do that all manually.
So we recommend using reviews.io.
Thank you for your great review! We’re delighted to hear that you’re happy with REVIEWS.io and that our support team has been swift and helpful.
We appreciate your suggestions for improving the efficiency of handling pending invitations. Your feedback is invaluable and will be considered as we work on future updates.
Thanks again for recommending us—we’re here if you need anything!
Extremely helpful. Helped me every step of the way across 2 days worth of issues, as I got to grip with the software and integrations. The support was easy, simple, and extremely helpful - not mention very knowledge with what the issue.
Thank you for sharing your experience!
We’re really glad to hear that our support team was able to guide you through the process and help resolve any issues you faced. It’s great to know that you found the support easy to follow and knowledgeable.
We're always here to assist as you continue to get the most out of the software and integrations!
Excellent Support Experience with Jenson
I recently had the pleasure of working with Jenson, and I must say the experience was exceptional. He was highly responsive, addressing my queries promptly and ensuring that every concern I had was thoroughly resolved.
What stood out the most was his dedication to providing clear, helpful, and actionable guidance. Jenson didn’t just offer quick answers, he went the extra mile to explain solutions in a way that made everything easy to understand and apply. His professionalism and commitment to customer satisfaction made the entire process smooth and stress-free.
I genuinely appreciate the level of support I received. Jenson is an outstanding representative and a real asset to the team.
**The most unprofessional review app we've ever encountered!**
They create a public review page for every business on their platform, allowing anyone to leave anonymous reviews—regardless of truth or accountability.
Even after we stopped using the app, people can still leave false 1-star reviews anonymously, damaging our reputation with no way to defend ourselves. I personally reached out to REVIEWS.io on November 5, 2024, politely requesting that our page be deleted since we no longer use their services. Not only did we receive NO RESPONSE, but our page remains active, and every attempt to contact them has been blatantly IGNORED.
This level of negligence and lack of accountability is completely unacceptable. Avoid this app at all costs! It’s a nightmare for any business trying to maintain its reputation. Save yourself the frustration and don't trust reviews.io!