Arvostelut (673)

Kokonaisarvio
4,6
Lukumäärä luokitustasoa kohden
  • 92 % arvioista on 5 tähteä
  • 3 % arvioista on 4 tähteä
  • 1 % arvioista on 3 tähteä
  • 1 % arvioista on 2 tähteä
  • 4 % arvioista on 1 tähteä
2. marraskuu 2022

Great app with a quick setup time and lots of customization. Customer service members go above and beyond to get you set up, answer any questions and resolve your issues and also take on board improvements. Emailing support is quick and efficient when migrating data.

FFS Beauty
Yhdistynyt kuningaskunta
22 päivää sovelluksen käyttöä
Muokattu 26. heinäkuu 2022

Everything was going well until the actual implementation of the widgets and import of our reviews file. The developers replaced our previous reviews widget on a LIVE PUBLISHED THEME which did not work. So all our products were showing "0 Reviews." When I reached out to my account manager and customer support, they told me it would take up to 2 BUSINESS DAYS to reverse or fix this problem. So I have to sit here and wait 2 days for you to fix your mess-up? Why did you develop on a live theme? I switched because customer service was slower on stamped, but at least they knew what they were doing. I do not have the confidence the rest of our platform is suitable if you can't even manage this simple task. UPDATE: The account manager escalated this to their CEO/CTO and the matter has been handled exceptionally. They stand behind their product.

Popov Leather
Kanada
Yli vuosi sovelluksen käyttöä
3. lokakuu 2022

We switched platforms to Shopify and the Reviews team were fantastic in their assistance to get us moved across and back up and running.
Credit to Glenn and in their dev team Ben for their help

Campbells Prime Meat
Yhdistynyt kuningaskunta
21 päivää sovelluksen käyttöä
26. elokuu 2019

I want to remove my business from review.io but it wolud not let me. Need help resolving this immediately.

Comfy Sandals
Kanada
Yli vuosi sovelluksen käyttöä
Reviews.io vastasi 25. syyskuu 2019

Hi Comfy Sandals, As a licensed Google Review Partner we are unable to remove profiles where genuine reviews have been left. This is a Google rule and one we have to follow. As a company who advocates genuine feedback we recommend replying to negative reviews rather than simply silencing your past customers. Your past customers hold the key to your future success.

9. maaliskuu 2022

These guys are very helpful and the app is great. Had an issue with my email address and they had to merge 2 accounts for me. Nothing too much trouble. Highly recommend.

North East Trophies
Yhdistynyt kuningaskunta
20 päivää sovelluksen käyttöä
26. heinäkuu 2022

Works great with our website and Kai has been incredibly helpful in getting the widgets set up. Great service from start to finish.

Niche Cocktails
Yhdistynyt kuningaskunta
20 päivää sovelluksen käyttöä
29. marraskuu 2022

Ich war zuerst unsicher, aber die App hält, was sie verspricht und wenn doch mal Probleme sind, hilft der Support super schnell. So stellt man sich eine gute App vor. 5 von 5 Sternen

Bomlins
Saksa
20 päivää sovelluksen käyttöä
18. lokakuu 2022

I'm not very good at Tech but found review.io easy to set following the simple steps on the help page. Kai my customer service adviser was amazing. I had trouble getting the reviews on my web site but she accessed the backend and popped them on there for me.

Pamper Yourself Now Ltd.
Yhdistynyt kuningaskunta
20 päivää sovelluksen käyttöä
30. marraskuu 2020

Fantastic company with next level service. I've used Yotpo for around 4 years. I was loathe to pay extra for on site widgets, when already spending around £200 per month for review requests. That's when I found reviews.io For the same price, they have offered 5x the monthly review requests and all the widgets included. Not only that, but they personally phoned me to onboard me, had their team transfer my old reviews over and also had their in house developers install 3 widgets, with my choice of customisations, again for free. I never take the time to review companies but reviews.io have blown me away and deserve my time to do this. On a separate note - a friend of mine runs a multi-million pound per year business, with a billionaire backer, many employees and a full in-house marketing team. They use reviews.io too and have done for several years. I'm sure if there were issues of any kind they would be using someone else, so that speaks volumes in and of itself. Don't wait, sign up and don't look back. Matt Mooney
Owner of MTB Fitness

MTB Fitness
Yhdistynyt kuningaskunta
19 päivää sovelluksen käyttöä
Muokattu 15. elokuu 2022

Bisher fantastisch. Ich bin gerade noch am Einrichten von REVIEWS.io
Besonders wichtig für mich war/ist der Import von bestehenden Bewertungen, die ich über die Shopify Bewertung-App gesammelt hatte. Über den Support ist das möglich und alles war an einem Abend erledigt. Ich bin begeistert! UPDATE: Immer noch fantastisch. Neue Bewertungen kommen täglich rein. Der Support ist genial und super schnell, egal um was es geht.

KURI PAI
Saksa
19 päivää sovelluksen käyttöä