REVIEWS.io Product Reviews App

Reviews.io has a lot of interesting tools and features. In addition, the support is very fast and helpful!

Cooler Style

We’ve had a great experience with Reviews.io support team so far. Jenson supported us with exceptional attention to detail and a very fast response time. He made the setup process easy and smooth, and we truly appreciate the dedication and professionalism. Thank you for the excellent service!

We are happy with the service provided by Reviews.io since we onboarded about 3 years ago. Their customer service is always fast to help regarding issues and the Integration into Shopify and other tools work as expected. Can definitely recommend the tool.

This app is user friendly and customer service is amazing!

Great service, excellent support

Really great and excellent support. I highly recommend it.

We've been using REVIEWS.io for our Shopify store for the past 6 months, and it's been a game-changer for our business! The integration with Shopify was seamless, and the automated email requests have made collecting product reviews effortless.

What really stands out is the customizable widgets that let us showcase reviews across our site and Google. We've noticed a significant boost in conversions since implementing the star ratings on our product pages. The Google verified seller ratings feature has been particularly valuable for building trust with new customers.

The customer support team deserves special mention - they're incredibly responsive and professional. Whenever we've had questions, the live chat support has been quick to help us find solutions.

The interface is intuitive and user-friendly, making it easy to manage reviews and UGC content. The ability to collect photo and video reviews has added authentic social proof that our customers really respond to.

For the price point, especially starting at just $19/month, this app delivers exceptional value. It's helped us turn reviews into a real revenue driver. Highly recommend for any eCommerce business looking to enhance their review strategy!

We have been using Reviews.io for some time, but unfortunately, it's time for a change. While reviews are a crucial aspect of any small business, and negative feedback can be a powerful motivator for improvement, Reviews.io seems to prioritize the consumer's perspective at the expense of the retailer's fair representation.

We have repeatedly encountered situations where customers have posted reviews with incorrect information or outright falsehoods. When we've requested these reviews to be removed or moderated, Reviews.io has consistently refused to act, leaving us, the retailers, unfairly exposed and unable to present our side of the story. We do respond however the damage false reviews causes our small business is sometimes irreversible.

A review platform should ensure a balanced and fair approach for both consumers and businesses. Unfortunately, Reviews.io does not provide this balance, making it clear that our interests are not being protected. With numerous alternatives available at a much lower cost, we are seriously considering switching to a service that values fairness and transparency for both parties involved. Reviews can only be removed if extreme, in my opinion, criteria is met (vulgar language, spam/advertising, off-topic, and conflict of interest). There is NO option for fake reviews or false information in the review. None whatsoever.

I am aware that Reviews.io might claim to be the superior choice, but when they leave retailers hanging out to dry, such claims are irrelevant. Our account renewal is coming up in a few months, and we are actively exploring better options.

Top service from Luna, Connor and the team at Reviews.io

3 years down the road and only getting better! Well done guys

PS- get UK TikTok integration sorted ;-)