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I somehow messed up the codes and it was displaying on my website. I reached out the support team, Daniel, and he was SUPER helpful in getting it fixed. He not only fixed what I had messed up, he downloaded the widget to get the reviews to display on my website. Great experience.
We're so glad to hear you had an amazing experience with our support team member Daniel, he's a super-star! Any other issues or if you want to discuss any features, our team is always here for you! 💪
Super helpful trouble shooting with Mollie. Great support & help with even the most seemingly straight forward of questions - thanks!
Super Kundensupport und sehr intuitive und einfache Oberfläche, in die man sich schnell einarbeiten kann. Dazu super Integrationen wie z.B. mit Klaviyo!
We moved our reviews from another app to reviews.io. The process of transition is really easy. Support is very responsive and friendly
I just started with reviews.io as it looks great and has different features to collect reviews. Mollie from Reviews.io was such a great help integrating it with Shopify and helping me with diverse questions.
Thanks for the help. The support really went to a lot of trouble and was able to implement my ideas exactly. Thank you!
Jake was super helpful! I was going back and forth with the integration process and within 10 mins he worked his magic and it was done.
Thank you Jake!
The reviews.io team are consistently quick and useful in getting back to us – and are always friendly and helpful!
Thanks for your great review, we really appreciate your amazing feedback! We take pride in delivering the best customer experience for our clients - we're here for you on our live chat if you need anything else!
The most amazing reviews app along with the friendliest, most host helpful support team ever. They've helped me integrate with my theme with ease and are always there if I have questions. The reviews I'm now collecting are more detailed and also more meaningful to my business and also to other customers. 10/10
Being a fairly new ecommerce start up the customer service from reviews has been commendable! A special mention to two people: Lewis whom we initially spoke to & who signed us up followed by Carlus who has been very helpful & patient from the start of us joining reviews. His patience & guidance on how best to use the platform for our current needs is much appreciated. The reviews platform is also simple to navigate & straightforward to use. Above all, great customer service definitely goes a long way! Keep up the good work team reviews.io!