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Best support out there! And great features which are really easy to implement in to the shopify store!
Glad you think so! We agree ;) our team is always striving to be the best for the benefit of our customers so reviews like this are great to hear! If you have any more questions you know where to find the team!
I recently made the change from another review platform to Reviews.io. I have found the customer support to be amazing with Cameron helping make the integration a breeze. I am also really impressed with all of the features and widgets, it really caters for all of my needs. Highly recommend!
Top app and would recommend to anyone. What set's it apart from others is the continuous development and improvements, bringing new features to adapt to changing digital trends. The support is top class too, quick and responsive. Shout out to Adam who helped me with some custom code to enable review images to show on my theme, thanks!
Improvements for them to consider: 50 review invitations allowance for the basic plan isn't very many, especially when you factor in test sends being part of this. It would be nice to have maybe 80 or 100 allowance per month, since the next package up has an allowance of 500 per month but is a lot more money to commit as a small business. It would just help our costs grow more organically with sales, but I get for faster growth businesses the extra cost of the next package up wouldn't be a problem.
Overall, very good hence the 5 stars.
Thank you so much for your Review, we really appreciate you taking the time to leave us such a wonderful review and great content! Always great to hear our clients are loving our features as we are always looking to innovate and bring our clients the best tools to be able to grow their brand! We love our support team, so I'm very pleased to hear you do too! I've passed on your special mention to Adam, name drops are always great for our teams development! I've passed on your feedback to the relevant team members, we always take our clients views and feedback into consideration so again many thanks for giving your time to send across some great content!
The team at Reviews.io is super helpful and professional. Cameron & Andrew helped us to set up our review app. I would definitely recommend the Reviews.io app. A++ service.
The app has been up and running now for about 3 weeks and we have seen a massive increase in 5 star reviews being left. It was great to have immediate local support to get set up and Cameron has been really quick to answer all my questions and give great advice. The app looks clean and professional on both the home page and product page and gives us that extra level of social proof. Looking forward to seeing the results of integrations with Klaviyo in the next few months.
Andrew from Reviews.io has been exceptional. Professional, personable and very fast turnaround. The reviews look great on our website and the results have exceeded our expectations.
The service is great, they are always onboard to help with any questions, I have not yet pushed the App to our live customers yet, but with the set up reviews.io have been super helpful!
Thanks very much for your help, the support has been exceptional.
Look forward to working with you over the next few months
Absolutely amazing support from Carlus Buchanan. He made the whole thing very easy and answered all our questions quickly and efficiently. We're loving reviews.io and would recommend it to everyone!
I see reviews.io as a competitive advantage to my business. If you're considering upgrading your marketing stack, then I suggest that you take a serious look at reviews.io. I highly recommend reviews.io for 3 very specific reasons, 1. better separation of service and product reviews 2. ownership over your data and 3. Authenticity.