REVIEWS.io Product Reviews , 668件のレビュー

Nice tool with lots of different features!
Another great advantage is the fast and helpful support!

Switching from TrustPilot. The support has been very responsive and knowledgeable. So far, pleased with the product.

Great customer service! Would definitely recommend it. They really help you onboard your widget onto your website

Expensive and they make it extra hard for you to cancel a membership, squeezing the money out of you as long as possible. There are apps with the same features which cost a fraction.
If you want to cancel your subscription, you need to talk to a customer service who wont reply for hours. Then you have to confirm the cancellation via email, which doesnt arrive for hours. And if you are not planning to use the app for the remaining time, there is no partial refund for unused time.
We spoke to the customer success team. No concessions at all. Very unhappy with the process and people.
Again, there are apps with the same features, better support and lower prices.

We looked at a few options as we wanted both a place for our customers to know that our reviews are verified so they can trust them while also allowing these reviews to be seen by Google. The main area that stood out with reviews.io is the support, Vilash in business development and both Amador and Carlus in customer success have been excellent. We asked a lot of questions and they were really helpful and proactive. This stood them apart from others and I'm happy with our decision and implementation.

There are some limitations with the app in terms of automations, but customer service is really helpful and always available.

Really simple set up & great help from the team. Quick responses on the chat too! Already seeing reviews coming in!

Großartiger Service und Support. Die Hilfe kam schnell und effektiv. Ich erahne langsam, welche großartigen Möglichkeiten reviews.io eröffnet. Freue mich drauf!

So far my experience has been great - I'm still very new to the app, so can't give to much insight into it but, I have to say the customer service is top notch - I've been dealing mostly with Kai who has helped out tremendously with the transfer over from yotpo!! Can't thank these guys enough

I spoke to a really helpful person (Mollie) who was very knowledgeable, polite and patient (I had a lot of questions to answer!). I carefully considered all the alternatives before choosing REVIEWS.io and I'm confident I chose the best company for quality and value for money in this field. The Shopify integration was done quickly and without issue. If there are any issues or improvements I want to make in the future, then it's nice to know that REVIEWS.io are there to offer help and advice at a moment's notice.