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We are still very new, but customer support via chat has been excellent (kudos to Madox, Tina and Nancy) . Customer support via email never replied to any of our concerns, not even once.
We chose this app for our company reviews. We were surprised how many other modules the app offers.
Maddox from the reviews.io team helped us incredibly with the installation in our store. And everything looks great. We highly recommend the app.
Thank you so much for your wonderful review! We’re delighted that you chose REVIEWS.io for your company and that you were pleasantly surprised by the additional modules we offer. It’s fantastic to hear that Maddox was able to assist you with the installation and that everything is looking great.
Your recommendation means a lot to us. We’re here to support you every step of the way—thanks again for choosing REVIEWS.io!
We loved Reviews.io and have used them for years. No longer.. I'll be removing this app from all of our websites (12). They refuse to import the 670 VERIFIED reviews I had from an old website(s). However, they were perfectly fine adding and publishing Russian spam reviews. How their "trust standards" missed that I don't know.
I didn't know where to start adding the widgets. Daniel helped every step of the way.
Thanks for your patience.
Daniel is an absolute super-star 🌟 glad to hear he was able to help you :) if you ever need anything else, just let us know!
The customer support provided by reviews.io is stunning. They take the time to trouble shoot a problem till it is sorted! Adam was fantastic!
Andrew and the Team at Reviews.io are exceptional. They are extremely patient and informative, assisting all stages of getting set up to support optimisations moving forward.
Excellent support! No matter what time of day I contact Reviews.io support for assistance, I get an almost instant response. I've dealt with four members of the support team over the past week and each of them is knowledgeable, friendly and polite.
We’re really glad to hear that our support team has been able to assist you quickly, no matter when you reach out. It’s wonderful to know that each person you’ve spoken with has been knowledgeable, friendly, and polite.
Your kind words mean a lot to us, and we’re always here to help whenever you need it. Thanks again for choosing REVIEWS.io!
Great support! Maddox helped us figure out an issue with integration. Thanks a lot!
Thanks for your amazing review, so glad Maddox was able to assist you! If you ever need any support, you know where to go! Our chat is always open if you want to discuss anything! 🌟
Tiana was so helpful and fast in solving our problem! Thank you!
Got Maddox to help in the settings, super efficient, really great!
Thank you for your great review, our team is always here for you whenever you need it! 🌟