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Easy setup, powerful features, and the best part – unbeatable customer support. The impact on my store's performance is remarkable. Highly recommend to all Shopify store owners!
Really good company to work with. Review companies can be so expensive, but reviews.io offer a good level of service with great value.
Easy to dela with and quick to respond to any queries.
Thank you so much for your fantastic review, any further queries and we're here for you on our live chat support!
I am very happy I went with reviews. They are always very helpful and personal whenever I query anything on the live chat and it is an easy-to-use system.
We are very happy to have you here with us at REVIEWS.io :) if you ever have any further questions then our live-chat service is always available to you!
Best reviews app. Customer service is INCREDIBLE. Widget is really customizable and the team really helped me to get every steps done fast.
The team is so happy to hear you think so - we agree! Our incredible customer service team is here for you to help you get the most of our platform :) If you ever need anything else or want to take a deeper look into our features, just let the team know!
My customers love it. It increased my conversion rate. Also the image option is very nice. Their customers support is quick and very helpfull. Can recommend it to everyone!
We absolutely love that your customers love it :) Happy to hear that you found our support quick and helpful, we're always striving to be the best we can be for our clients. If you need support again, you know where to find the team! Always here for you :)
One of the few applications with a Polish language version on Shopify. Great support, responds quickly and is very helpful.
EDIT: When I upgraded to a higher package, I was treated unprofessionally. Simple bug fixes take months. Also, after upgrading, I lost access to several features I had on the lower package. Think twice before you choose this company.
EDIT2: After a few more weeks of waiting for the introduction of a couple of translations that are simply wrong in Polish and reminding the support about it, the chat function for reporting problems simply disappeared :) We were abandoned. I will add another update in some time. Greetings
Hi there,
I'm sorry to hear about your frustrations with the product and customer support.
We take your feedback seriously and are continuously working to improve our product features and the languages we support whilst trying to provide the most efficient customer service we can.
We understand the importance of this issue and our development team has pushed a fix for this which should now be reflected on your site.
Our team aims to provide excellent customer service and I am very sorry to hear you feel as though you were treated this way.
The live chat service should be accessible within your dashboard at all times and our support teams are available 20 hours each day 6 days a week.
Please let us know if you do need anything else at all and our team will be happy to assist the best they can.
Kind regards
Support
REVIEWS.io
Just stared using it, integration has been quick and simple. Customer service is on point.
Thanks for your review, glad to hear that you're finding our solution quick and simple! If you ever have any questions about your account, our live chat is always available to you! 🌟
great app, smoothly switched a few months ago. Great to have productreviews now instead of company reviews only. Quick respons on questions from the team and easy to install! Happy customer from the Netherlands
We're so happy to have you here at REVIEWS.io! Welcome :) 🇳🇱 Collecting both company and product reviews is essential and we'd never restrict you from collecting only one type!
If you have any other questions or want to discuss features, we're always here for you 24/7!
Maddox was a great help, very polite and did a great job
We love Maddox too - you're absolutely right with your description! All of our team are always available to you if you ever need any further assistance!
Thank you for the review!
Great customer service. Specially Mollie has been a great and quick help to fix some issues.
Thank you for your great review, Mollie is a fantastic member of our support team here at REVIEWS.io 🎉 If you ever need help, all of our team are here to support you ⭐️