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We are happy with the service provided by Reviews.io since we onboarded about 3 years ago. Their customer service is always fast to help regarding issues and the Integration into Shopify and other tools work as expected. Can definitely recommend the tool.
I’ve had a fantastic experience using Reviews.io on my Shopify store. What really sets this app apart is the top-notch customer support. I encountered an issue, and the support team responded immediately. They not only fixed the problem within a single day but were also incredibly friendly and helpful throughout the entire process. It’s rare to find such a dedicated and responsive team! Highly recommended if you’re looking for a reliable reviews solution with outstanding service.
We’ve had a great experience with Reviews.io support team so far. Jenson supported us with exceptional attention to detail and a very fast response time. He made the setup process easy and smooth, and we truly appreciate the dedication and professionalism. Thank you for the excellent service!
Helpful and prompt support. Only gripe is that it's a bit painful to swap between review pages when operating multiple stores.
Top service from Luna, Connor and the team at Reviews.io
3 years down the road and only getting better! Well done guys
PS- get UK TikTok integration sorted ;-)
Our experience with Reviews.io has been excellent so far. The support team is fast, clear, and genuinely helpful. Leila guided us through the setup with patience and attention to detail, and Jenson handled our import with impressive speed and care. Both made the transition incredibly smooth. We truly appreciate the level of service
It took a bit to get to customer service, but once I did it was awesome. They helped me fix my issue in no time. LOVE them!
I had an excellent experience with the support team throughout the migration process to the Review.io platform. Their assistance made the transition smooth and efficient. Additionally, the seamless integration with Klaviyo and Shopify was incredibly helpful and made everything much easier to manage.
Fantastic customer service, great integration with google, easy to use. Highly recommend.
I’ve been a loyal user of REVIEWS.io for many years, and in every eCommerce business I’ve worked with, I’ve made it a priority to upgrade every store I worked with to REVIEWS.io to take full advantage of their advanced features and capabilities.
The platform is incredibly convenient and intuitive to use. The flexibility in styling and implementing widgets is outstanding, allowing full customization to match any brand. Features like multi-language support, product grouping, and custom review invitations with advanced automation rules make it easy to create a seamless and engaging review experience for customers — a true recipe for success.
What really sets REVIEWS.io apart is their exceptional customer support. In my experience, it’s the best in the industry — the live chat team is always available, quick to respond, and consistently goes above and beyond to resolve questions or implement adjustments.
I can confidently and wholeheartedly recommend REVIEWS.io to any eCommerce business looking to elevate their review strategy and boost customer trust.