Recensies (712)
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I had an issue that needed resolving, and the support team was exceptional. The representative I worked with was very helpful and kind. He listened to my concerns and provided a solution quickly and efficiently.
We’re thrilled to hear that our support team was able to assist you so efficiently!
It's great to know that the representative took the time to understand your concerns and provided a quick solution. We’re committed to delivering that level of care every time you reach out, and we look forward to continuing to support you as your business grows!
We are very satisfied with the solution. The backend is clear and the support is very friendly and fast!
Thank you for sharing your experience! We’re delighted to hear that the platform is meeting your needs and that the backend setup is clear and easy to work with.
Our team is committed to providing friendly and responsive support, so it’s great to know you’ve felt that in your interactions with us.
Your satisfaction is our top priority, and we look forward to continuing to support you as you grow with REVIEWS.io!
easy to use and helpful team when things get a bit too techy for me to understand! They either do it for you or help you do it yourself!
Maddox was super helpful with answering all my questions. He patiently understood my queries and quickly responded back with solutions. Great Customer Support!
We’re so glad to hear that Maddox provided you with the assistance you needed! It’s fantastic to know he was able to support you quickly & efficiently!
Your positive feedback about our customer support means a lot to us. If you ever need further help, don’t hesitate to reach out—we’re always here for you!
Thank you for the 5-star review!
Reviews.io is a scam
We are very sorry to hear how you feel about REVIEWS.io. We are aware of your ongoing issue and apologise for how long this is taking to resolve and we understand the impact this has on your business.
This has been a high priority for our developers and they have been working on this for you.
Our systems have been updated, however, Cloudflare is not updating.
Unfortunately, this leaves us in a difficult spot as we have pushed all necessary updates on our side.
We are hoping Cloudflare updates as soon as possible.
As always, our team is available 20 hours each day 6 days a week to assist as best as they can.
Please let us know if we can assist with anything else in the meantime.
Again, we can only apologise for the delay on this issue.
Kind regards
Support
REVIEWS.io
Superb.
First we are told we don't have an account - we have been with reviews.io for 6 years, and then we are told they can't help ...yet they can do what we need with a competitor
Huh?
HUH????
I'm sorry to hear about your frustrations with the support you have received.
We take your feedback seriously and are continuously working to improve our customer service. We focus highly on providing a smooth and efficient experience for all clients and we're committed to providing the best support possible.
We have investigated this for you and can see that our success team have been in touch and resolved your issue.
If there is anything we can help you with, please reach out as we are always around and happy to assist.
Kind regards
Support
REVIEWS.io
We are very satisfied after completing the very simple onboarding and receiving support via chat when updating our plan. The service team was very efficient in their messages and were able to help us very quickly and reliably. We are looking forward to further cooperation. Thank you very much.
The integration has great features with Shopify and the quick support is fantastic.
We're glad to hear that the Shopify integration is working well for you and that our support team has been quick to assist.
Your feedback means a lot to us, and we’re excited to continue helping you get the most out of the app!
We are very happy with Reviews.io and the online assistance they provide. very speedy and easy communication.