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Customer service from reviews has always been very quick and helpful which is great when you're trying to understand/use new features. Trilok and Jake especially have been wonderful!
We’re happy to hear that Trilok and Jake were able to help you with the new features.
It's great that our support team has made things easier for you as you get to know the platform.
We appreciate your feedback and are always here if you need further assistance!
Extremely helpful. Helped me every step of the way across 2 days worth of issues, as I got to grip with the software and integrations. The support was easy, simple, and extremely helpful - not mention very knowledge with what the issue.
Thank you for sharing your experience!
We’re really glad to hear that our support team was able to guide you through the process and help resolve any issues you faced. It’s great to know that you found the support easy to follow and knowledgeable.
We're always here to assist as you continue to get the most out of the software and integrations!
I had an issue that needed resolving, and the support team was exceptional. The representative I worked with was very helpful and kind. He listened to my concerns and provided a solution quickly and efficiently.
We’re thrilled to hear that our support team was able to assist you so efficiently!
It's great to know that the representative took the time to understand your concerns and provided a quick solution. We’re committed to delivering that level of care every time you reach out, and we look forward to continuing to support you as your business grows!
Kai & Trilok were of great help.
Got the fix in no time.
Thank you Kai
Brilliant Customer Service - problem solved in a prompt and easy manner! Jodi CEO Prolong Lash
Thank you, Jodi, for the fantastic 5-star review! We’re so pleased to hear that you had a brilliant customer service experience and that we could solve your problem quickly and easily.
Your satisfaction is incredibly important to us, and it’s great to know we met your expectations.
Thanks for choosing REVIEWS.io, and for your continued trust in our service!
The integration has great features with Shopify and the quick support is fantastic.
We're glad to hear that the Shopify integration is working well for you and that our support team has been quick to assist.
Your feedback means a lot to us, and we’re excited to continue helping you get the most out of the app!
easy to use and helpful team when things get a bit too techy for me to understand! They either do it for you or help you do it yourself!
Maddox was super helpful with answering all my questions. He patiently understood my queries and quickly responded back with solutions. Great Customer Support!
We’re so glad to hear that Maddox provided you with the assistance you needed! It’s fantastic to know he was able to support you quickly & efficiently!
Your positive feedback about our customer support means a lot to us. If you ever need further help, don’t hesitate to reach out—we’re always here for you!
Thank you for the 5-star review!
Superb.
We are very happy with Reviews.io and the online assistance they provide. very speedy and easy communication.