Avaliações (674)
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Unkomplizierte Einbindung der Reviews. Der Support ist auch echt klasse und sehr schnell! Es brauchte nur eine kleine Änderung, um die Breite des Produkt-Widgets für mobil und Desktop getrennt anzupassen. Das war fix erledigt. Wesentlich flexibler als Trustpilot. :)
Works perfectly! Customer support was very helpful as well! Can highly recommend. I moved over from Trusted Shops to review.io
Welcome to REVIEWS.io! We're so happy to have you :) glad you feel our support is helpful, we're always here for our customers and strive to provide the best service. Any further questions or just for a chat and we're always available on our live chat!
The reviews.io team are consistently quick and useful in getting back to us – and are always friendly and helpful!
Thanks for your great review, we really appreciate your amazing feedback! We take pride in delivering the best customer experience for our clients - we're here for you on our live chat if you need anything else!
Amazing customer service as always!!
Thank you so much for your amazing review! We really appreciate you taking the time to submit your valuable feedback 🎉
Works great for us. More trnsparency for our customers is always welcom. Nice App - which works perfectly.
Thank you so much for your amazing review, the team is super happy to hear that our app is working perfectly for you. We strive for perfection which is why we are constantly pushing out new updates to continue to be the best! If you need any help or support, our live chat is always open! :)
!!!! ATTENTION!!!
If you install the app, create an account for your store and this account is rated, it can NOT be deleted!!!!!!!
The ratings and the account will continue to exist!!!!!
If I could, I wouldn't even give it one star. I installed the app to collect reviews for my products. All good so far.
After I decided to deactivate the store and delete the existing accounts, I contacted the support chat. I initially had to wait about half an hour for someone to reply, after which the employee simply left and a new one arrived. I explained my situation and was told that the public page would not be deleted. But the problem is that I have opened another store with the same name on a page. Now the ratings for the store remain although it no longer exists and the ratings have nothing to do with the new store. Hands off!!!
!!!!ACHTUNG!!!
Wenn Ihr die App installiert, für euren Shop einen Account erstellt und dieser Bewertet wird, kann dieser NICHT mehr Gelöscht werden!!!!!!!
Die Bewertungen und der Account bleiben weiterhin bestehen!!!!!
Wenn ich könnte, würde ich nicht einmal ein Stern geben. Ich habe die App installiert um Bewertungen für meine Produkte zu sammeln. Soweit alles gut.
Nachdem ich beschlossen habe, den Shop zu deaktivieren und die bestehenden Accounts zu löschen, habe ich mich an den Support-Chat gewandt. Ich musste zunächst ungefähr eine halbe Stunde warten, bis jemand geantwortet hat, danach ist der Mitarbeiter einfach gegangen und ein neuer gekommen. Ich habe meine Sachlage mitgeteilt und mir wurde gesagt, dass die Öffentliche Seite nicht gelöscht wird. Das Problem ist aber, dass ich einen anderen Shop mit dem gleichen Namen auf einer Seite eröffnet habe. Jetzt bleiben die Bewertungen für den Shop obwohl dieser nicht mehr Existiert und die Bewertungen haben nichts mit dem neuen Shop zutun.
Finger weg!!!
Daniel has been most helpful!
Thanks for your review, so glad that Daniel was able to support you! If you ever need any further assistance, our whole team is here for you on our live chat! 🌟
The support from REVIEWS.io is absolutely great and fast, always helping me on chat when I need and the features of this tool are insane. Thank you so much!
We're always here to help if you ever need anything else! Just jump into our live chat and someone will be right with you to assist with whatever :)
Thank you!
Best support out there! And great features which are really easy to implement in to the shopify store!
Glad you think so! We agree ;) our team is always striving to be the best for the benefit of our customers so reviews like this are great to hear! If you have any more questions you know where to find the team!
I really like how easy it is to use this program as a whole. The design is clean, easy to understand, and simple to use, which I really like. The learning curve was not too steep, which made using the software very easy and simple for me. It's clear that the main goal of its creation was to help people understand it.
I can't end this review without mentioning how much help Leila gave me when I started working there. Her advice was very helpful.
Leila's deep knowledge of the software and her ability to explain it in a way that was easy to understand made the training process much easier for me.
Thank you, Leila, for making my time so much fun. You set a high standard for customer service.
Thank you so much for your amazing review, Leila is an incredible team member here at REVIEWS.io and we're so glad that she was able to help you. She and the rest of the team always set the bar as high as we can for our clients. If you ever need anything else, our team is always available for you!