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Great platform and great customer service.
Top!
We are very satisfied after completing the very simple onboarding and receiving support via chat when updating our plan. The service team was very efficient in their messages and were able to help us very quickly and reliably. We are looking forward to further cooperation. Thank you very much.
Great reviews platform, highly recommended and their support is excellent and fast!
Thanks so much for the great review! We’re glad to hear that you’ve had a positive experience with both the platform and our support team.
It’s always our goal to provide fast and helpful assistance, so we’re happy to know that’s been the case for you. Your recommendation means a lot to us!
The worst reviews app. Their flows do not work, so you will be missing months of potential reviews, and they are not accountable for their mistakes. On top of that they dont give you back the reviews collected when you switch platforms, basically they steal your private information, even the ones you imported when you started using the app. Its a FRAUD
I'm sorry to hear about your frustrating experience with our product and customer service.
We take your feedback seriously and are continuously working to improve our customer support. We understand the importance of providing a smooth and efficient experience for our users, and we're committed to providing the best experience possible.
Unfortunately, due to your plan's limitations, we cannot facilitate exporting the reviews, however, the data is still accessible via the dash with a subscription.
We completely empathize with your disappointment and understand that this may not be the outcome you are hoping for.
If there is anything we can help you with in the future then please feel free to get in touch as we are always around and happy to assist.
Kind Regards,
REVIEWS.io Support Team
This platform is feature rich, and the support team is very responsive.
Simple functionality that is easy to use. Perhaps more importantly, the online support that is provided when issues occur is outstanding. A particular thank you to Leila for her support in helping us move our reviews over in a recent switch of eCommerce platform.
Thank you for the detailed review! We're so pleased to hear that the app's simplicity has been a great match for you.
It’s also wonderful to know that Leila’s support made your platform switch a smoother process - moving reviews can be tricky, but we’re glad that she was able to help make that transition easier.
We’re always here to assist with anything you need, and we appreciate your trust in us!
SUCH a good app. We use almost all of the widgets from REVIEWS.io. They're great at showcasing our products. The service is always incredible.
Thank you for the amazing feedback!
We’re thrilled to hear that you’re making the most of our widgets and that they’re helping showcase your products effectively. It’s great to know that our support team has consistently met your expectations.
We truly appreciate your continued trust in REVIEWS.io and are here for anything you need!
We are very satisfied with the solution. The backend is clear and the support is very friendly and fast!
Thank you for sharing your experience! We’re delighted to hear that the platform is meeting your needs and that the backend setup is clear and easy to work with.
Our team is committed to providing friendly and responsive support, so it’s great to know you’ve felt that in your interactions with us.
Your satisfaction is our top priority, and we look forward to continuing to support you as you grow with REVIEWS.io!
the best way to collect reviews and outstanding customer support!
We’re thrilled that REVIEWS.io has been a great fit for collecting reviews and that our customer support has been able to meet your expectations.
We’re all about making sure you have a seamless experience, and it’s great to know that’s been the case for you. Thanks for sharing your feedback!