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Absolutely no customer service there. I uninstalled their app and there is still code on my website. After 3 days no respons at all on a question I've send. Pffff
Hi there,
I'm sorry to hear about your frustrating experience with our product and customer service.
We take your feedback seriously and are continuously working to improve our customer support. We understand the importance of providing a smooth and efficient experience for our users, and we're committed to providing the best experience possible.
Our team has reached out and assist in resolving this issue, however, there has been no response as of yet.
If there is anything we can help you with in the future then please feel free to get in touch as we are always around and happy to assist.
Kind regards
Support
REVIEWS.io
Among the best review apps with extraordinary Support from their team. Thank you we would definitely recommend
Super easy to set up, great support and reviews already coming in. All-round great service and would highly recommend.
Jake was phenomenal! I had an issue with my Customer Reviews not popping up and we were able to fix the problem and now all my reviews are viewable! Thanks so much to the Reviews.IO team I would recommend this app to any Business Owner wanting to start obtaining reviews on their site to build more Trust with their Customers!
The support is the best we've encountered, from explaining the platform to onboarding and setting up. The functionality is very detailed and the possibilities are endless. We are really impressed and appreciate all the help we've had. Thanks so much, guys!
Great app with a quick setup time and lots of customization. Customer service members go above and beyond to get you set up, answer any questions and resolve your issues and also take on board improvements. Emailing support is quick and efficient when migrating data.
I cannot speak highly enough of reviews.io and their support team. Nicola has been first class from the moment we first spoke right through to implementation on our site, helping us resolve numerous issues having transferred from another supplier. The whole setup is far more user friendly and efficient than other platforms and having a contact you can call or email makes a massive difference. 5* Highly Recommended!
We switched platforms to Shopify and the Reviews team were fantastic in their assistance to get us moved across and back up and running.
Credit to Glenn and in their dev team Ben for their help
These guys are very helpful and the app is great. Had an issue with my email address and they had to merge 2 accounts for me. Nothing too much trouble. Highly recommend.
Works great with our website and Kai has been incredibly helpful in getting the widgets set up. Great service from start to finish.