REVIEWS.io Product Reviews

We used Reviews.io to have a one-stop platform for all our reviews needs and we even got some of the paid add-ons that is really useful for managing reviews on various 3rd party review platforms. Even the basic plan is extremely useful to get feedback from your customers and it's so easy to set up and use. Shout out to Kai and Jake for assisting me with some technical stuff that saved me so many hours of manual tasks and we're able to send 8000+ review requests to recent customers within minutes and also to make sure we are able to put forward the best photos in the reviews for future customers to view. Next step, we will be trying to build a bank of UGC (user generated content) to be displayed on our website using Reviews.io's widgets and add Un-invasive review widgets in all our product pages. I am confident our revenue will improve just with some of the tools reviews.io offers in their plans.

Only been with Reviews.io for a short while but Nicola has been very helpful and patient helping us set up.

Reviews.io is an amazing platform that keeps evolving its features. The out of the box widgets and features natively integrated with Shopify made it a breeze to get up and running. They also have a robust api that has allowed us to do some pretty advanced things outside of the standard offerings. Support is quick to reply and has been very helpful. We are very happy with this platform and are excited to see what new features and improvements they release next!

Love this app! It's a great way to give your customers the confidence they need to make a purchase. The support team are also incredibly helpful. Thank you!

Pre-built widgets are great and work well on our site - we use a carousel on the home page, product specific rating snippet on our product pages plus a general page for all our company reviews in one place. The customer service here in the UK is great - amazing to be able to speak to an actual person who is accountable and get things done - Mollie in our case!

Great app and brilliant support, very responsive to our requests for fine tuning. Definitely recommend.

Good friendly company that explain all the things that are important when setting reviews up. Solid system, trusted by google. Customer services staff know their stuff and are quick to help and resolve any issues.

I was previously using a google certified review service. They were ok. Offered a ton of functionality. But charged you WAY more than the service justified. I looked elsewhere and found reviews.io. During the changeover the customer service has been very personable and implementing has been a breeze. The cost is a 1/3 of what I was paying to the other guys, and I have lost zero functionality. I am extremely happy so far with swap over and I know if I have ANY issues the team at reviews.io will assist me.

Super easy to set up, great support and reviews already coming in. All-round great service and would highly recommend.

Customer support 10/10, easy to use 10/10, features 10/10, pricing 8/10 (better than their competitors but ALL review apps are over priced IMO). They do it perfectly... my only gripe is paying £150+ a month for a review app but it beats paying even more for Trustpilot or Feefo etc. and free review apps are too exposed to unverified reviews.