REVIEWS.io Product Reviews

This is an excellent app! The only reason I give a 4 star review, is the pricing. If not for the pricing I would absolutely give a solid 5 star or higher if possible! Would be awesome to have lower pricing if you were not using all the features. Reviews.io is fairly easy to use; their customer service is spot on! We have approximately 9600 'one only' individual products, so pretty hard to place a review on products.

On the other hand; having a customer verified review system on your store gives legitimacy to your site. Honest reviews from true customers - positive or negative, it's that little extra that counts. The customers need to make an informed choice of buying from us or another online/brick n' mortar store. We use the sidebar review for overall Company reviews - 117 reviews on our site since we integrated with reviews.io about a year ago, with more customer verified reviews on our google account. We often have phone in customers that mention the reviews they have seen on our site.

If you are interested in seeing how we use the reviews sidebar, go to our website - https://abmotorsports.ca

We had ups and downs for a while with reviews.io but it seems to work smoothly now.
Our success manager Andrew is willing to help the best he can and is doing a good job so far.

There are some limitations with the app in terms of automations, but customer service is really helpful and always available.

Good review platform and more affordable than the alternatives. UI could use some work as the initial setup took a bit longer than expected compared to other review platforms I've tried. Also missing some things like statistics on reminder invites, but they assured me that would be available soon.

Wonderful support and fantastic product! It's really helping gauge feedback for customers and help assist more people quicker. There are limitations and the cost for add-ons is a little steep but what can ya do, I still love reviews.io

Es ist sehr leicht das System mit Shopify zu Verbinden und Bewertungen zu Sammeln.
Bei Problemen und Fragen ist der Support und die Technik/Entwickler super hilfreich und schnell per Chat zu erreichen.

The app is not easy to understand at first. I had problem installing it. They have a great customer support!!! They did everything for me, they fixed the many issues I had. Specially a BIG thanks to Adam and your patience! The app works perfectly fine on my website.

We've been using the app now for the better part of a year. We've found it easy to work and is has great visibility on Google. It was far cheaper than Trustpilot and the customer facing teams have been good. We recently moved another of our brands over to Reviews.io and I have to say, Carlus really stood out. He ensured we were onboarded successfully, was always quick to respond and helped troubleshoot where necessary - he certainly stood out.

Really great straightforward app with caring customer service. They keep helping me and I am very appreciative.