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The Reviews app is perfect. It integrates well with our site, looks great and importantly functions flawlessly. Our experience with the Reviews customer service team is always a pleasure. No matter the issue, we've received quick replies and have worked together to find a solution every time. A special mention to Dan for his continued efforts helping us.
Thank you Boxraw for the amazing feedback.
So easy to navigate through the dashboard! The team is always available to respond to our enquires and always within a timely manner. Really happy with the app so far.
Easy to integrate and easy for customers to use.
I'm not a big fan of the layout of the dashboard on their website, that can definitely be optimised for better user design... but I can't fault their customer service!
My questions get promptly resolved.
Thank you for your review, we are currently working hard to improve & simplify our dashboard design. We should have a new version of the dashboard live by the end of February 2020.
Best customer support and really innovative tool. The widget library is awesome!
I would recommend it for 100%!
We use the app in several stores and are absolutely satisfied. But the best thing is, if there is even a small problem, the support is immediately on the spot and helps - competently, quickly and reliably. Thank you!
Leila was super helpful and went above and beyond to help our team with the app settings. Thank you so much Leila, you are appreciated!
Best customer review platform available on the Shopify platform. We have used ShopperApproved and can confirm that Reviews.io is a superior solution.
SUPER amazing account management and support! The integration is very clean, and our rep Nancy patiently spent a lot of time answering questions and training other members of our team. When we required development work, it was executed very well and in a timely manner. Really can't ask for much more from a vendor partner!
Very helpful staff who are always there to answer questions or solve any technical issues. They helped to integrate my reviews onto my website and did everything I requested. Thanks guys
The team at Reviews.io have been splendid to work with as we are currently switching over review sites. Reviews.io really cares about their customers! Thank you, especially Kai for being so helpful!