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We have used reviews.io for some time. I have found the team very helpful with any questions, service and response times is also very good. Overall the app is a perfect addition to our site and does help customers when choosing to purchase a product.
Great app, it has been super helpful to have this linking through to Google. We have quick communication with our account manager Cam. Recommend!
Unfortunately we had issues mapping unique identifiers for google shopping, so could no longer continue using reviews.io. But they reached out and took my previous review productively so this doesn't happen to anyone else. Support were always great.
We normally use either GTIN or MPN to match your reviews with your products in Google Shopping.
This in most cases is the most reliable and recommended way to match.
Unfortunately, because your products didn't have GTIN or MPN it was a challenge to match.
Great support! I really love the Reviews.io-Integration in our store.
Nice widgets to place the reviews in different ways on every site.
We have been using reviews.io for almost a year now and are very happy with them. The customer service you receive from reviews.io is speedy and efficient. They are on top of any issues right away. Leila has always been helpful no matter what questions I have had.
We've been using reviews.io for many years. Great tool -- it does pretty much everything an ecommerce platform needs. And always amazing customer service which is as important as the product.
Great service from the support team at reviews.io. Each time I've needed some assistance the team have been very responsive and have resolved the issue quickly and efficiently. Highly recommend.
Awesome service and much better than a competitors that we have tried. The tech support is helpful too.
We had a few questions and therefore contacted the team. Really quick and helpful support from Maddox, Tiana and the whole team. Thank you so much
Thank you so much for your review and name drop for Maddox - we're glad you appreciate him as much as we do! Any further questions please reach out to our support team and we'll be happy to assist in any way!
Mit Reviews.io sammeln wir endlich erfolgreich Bewertungen, während es mit anderen (namenhaften) Bewertungsplattformen eher schleppend lief. Super finde ich, dass man die Bewertungseinladung anpassen kann und das man einstellen kann wann die Einladung versendet wird (in unserem Fall 5 Tage nach Ausführen der Bestellung), so kommt die Einladung genau zum perfekten Zeitpunkt beim Kunden an. Auch super, dass wir die App mit der App für unser "Treueprogramm" koppeln konnten und so weitere Anreize in Form von Treuepunkten für eine Bewertung geschaffen wurden.
Bei Fragen und Problemen ist der Support super schnell für einen da und Probleme sind zügig gelöst.