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Working with Reviews.io has been seamless and amazing!
Support has been helpful with every step of the way!
Thank you for the fantastic review! We're thrilled to hear that your experience with REVIEWS.io has been seamless and amazing. It’s great to know that our support team has been there for you every step of the way.
We’re excited to continue supporting your success and appreciate your kind words!
Super smooth onboarding experience with great support from Maddox. From signup, to review migration/import and being live and collecting reviews in only a couple of hours. They even helped us map product handles to SKUs as the export from our previous review app didn't include SKUs. Far superior widgets across the board.
Thank you so much for the wonderful review! We’re delighted to hear that your onboarding experience was smooth and that Maddox provided great support from start to finish. It’s fantastic to see you up and running, collecting reviews in just a few hours.
We’re thrilled that you’re enjoying our widgets and are excited to be part of your continued growth. We’re here to support you every step of the way!
Thanks again for choosing REVIEWS.io!
This company appears to be run by Bots/AI - it is impossible to speak with anyone - the app DOESN'T work and you simply get fobbed off again and again
I'm sorry to hear about your frustrations with our customer support team, we do our very best to ensure we provide 10/10 support to all customers.
We understand the importance of this issue and apologise for any inconvenience this has caused.
Our engineering team has been investigating, and a fix should be implemented soon.
We will be in touch as soon as this has been resolved and as always, please contact us if you have any further issues in the meantime.
Kind regards
Support
REVIEWS.io
A lot of nice features. And the customer support is outstanding!!! THANKS!
Thank you for the awesome review! We're so glad to hear that you're enjoying the features and that our customer support made a great impression. Your enthusiasm means a lot to us—THANK YOU!
We’re here for you whenever you need us, and we appreciate your support!
I'm satisfied with the service. They offer a lot of options for the widget, and the customer service is very helpful. Any inquiries made through the live chat are always replied to promptly.
Thank you for your review!
We’re glad to hear you’re satisfied with the service and that our widget options are meeting your needs. It’s great to know that our live chat support has been responsive and helpful.
We appreciate you taking the time to share your experience.
Horrible customer support. I reported the issue 11 days ago, and nothing has been solved. Their team is too lazy to do their job responsibly.
We sincerely apologize for the negative experience you've had. We understand your frustration and want to assure you that we are fully aware of your issue and are actively working to resolve it. Your case has been escalated to our T3 Team since our latest update, and they are experts in handling such matters. They are carefully reviewing your situation to ensure a thorough resolution.
Rest assured, once we hear back from our team, we will promptly reach out to you with an update. Thank you for your patience and understanding. We value your feedback and are committed to improving our services.
Kind regards,
Support
REVIEWS.io
We are happy with reviews.io
Once the automated reviews are set-up one can be sure that this topic is crossed of the list.
The support is swift and helpful. Have used them a lot and never had a bad experience.
Some of the features are not optimally efficient yet (like not being able to one-click sort the list of pending invitations for e.g. order numbers or invitation dates) but those are minor compared to having to do that all manually.
So we recommend using reviews.io.
Thank you for your great review! We’re delighted to hear that you’re happy with REVIEWS.io and that our support team has been swift and helpful.
We appreciate your suggestions for improving the efficiency of handling pending invitations. Your feedback is invaluable and will be considered as we work on future updates.
Thanks again for recommending us—we’re here if you need anything!
Always Great service. A complete platform to handle everything review related. Everything is documented with clear steps on how to implement.
Thank you for your fantastic review! We’re thrilled to hear that you’ve had consistently great service and that you find our platform comprehensive for handling everything review-related. It’s wonderful to know that our documentation has been helpful and clear for implementation.
Your feedback means a lot to us, and we’re here to support you every step of the way. Thanks for choosing REVIEWS.io!
Great Customer support. One of the best apps out there.
Wow, thank you for the fantastic review! We're absolutely thrilled that you love our app and had such a great experience with our customer support. Knowing that you find value in what we offer makes our day!
We’re here to keep supporting you every step of the way. Thanks again for choosing us—we’re excited to continue to develop our app & features to support clients like you!
I had an excellent experience with reviews.io! The support team is outstanding, especially Trilok, who provided exceptional assistance. Their service is top-notch, and they go above and beyond to help with any queries. Highly recommend! Five stars all the way! ⭐⭐⭐⭐⭐
Thank you so much for your wonderful review! We're thrilled to hear that you had an excellent experience with REVIEWS.io.
It’s fantastic to know that Trilok and our support team could provide you with the exceptional assistance you deserve.
Your recommendation means the world to us. We’re here for you anytime—thanks again for the five stars!