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@Kai is very helpful and quick when needed. He took the time to explain for me what I needed to do.
The support team is awesome and really quick at responding to requests. The setup process was also super smooth, their team installed and configured the widgets to our needs. Also, loving the product star rating we're seeing on google ads, getting quite a conversion boost so overall really happy with the team and app! Keep up the great work. Highly recommend.
I've used Reviews.io for some months now and my first impression were that of great trouble.. Technical and implementation. But together with their awesome support they helped solve it all. Quick to answer and always on the ball to help! Which was a new experience for me from the SaaS world.
The program helps us collect reviews, both company and product, integrating it to our site for that awesome social proof. Right now I'm working on tagging and categorizing instagram pictures that customers has tagged us in. All within their reviews.io.
Eventually that will work with a widget of theirs on our site as UserGeneratedContent for an even bigger boost!
Reviews.io is right in there in our bigger picture strategy of the customer experience - and together with them we can make a deeper connection with our customers.
Exceptional customer service from Mollie, she helped with all my requirements and made my experience a pleasant and stress free one!! I can't thank you enough for your help with your quick response and follow up messages to see how I went.
Easy to use app, when something needed the support replies within minutes. Very appreciated. I can only recommend.
I've been using this app for 2 months now on the free plan. It was okay to install everything following the instructions on the dashboard. The Customer Service is superb! I've spoken to them twice, and my issue was solved straight away! Highly recommend!
I use Reviews.io on two different websites. Excellent customer support, which quickly and reliably takes care of questions of any kind and always finds a solution even for unusual problems.
This app is the best Review app I have seen so far. It allows customers to review your products very detailed. I especially like the attributes you can create. With the sliding rating you can create a lot of social proof and also see what you have to improve and what is already great. In addition, the App has a great customer support. Adam has helped me a lot regarding my special wishes. Thanks to him I can display my reviews perfectly! Another great feature is the UGC Content. You can easily create good social proofs, which also might help you regarding your instagram account.
Its the best review app I have seen in the Shopify Appstore!
Reviews.io was introduced to us through a colleague as a fresh, new means of collecting reviews, UGC, and enhancing our customer experience through our website. I'm so glad we made the switch from our old reviews platform to Reviews.io because they sure deliver! Not only were we collecting reviews in no time- thanks to their easy to use dashboard and guidance, but they also quickly helped us get our widgets set up, as promised. So far so good with Reviews.io!! I look forward to exploring all we can do with this app.
To Kehan, Joe, Leila, and Team- Thank you for being so responsive, kind, and great to work with!
It's good a product. But more important for us at Brayola is support. The Reviews.io has great support team!