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Switching from TrustPilot. The support has been very responsive and knowledgeable. So far, pleased with the product.
Great customer service! Would definitely recommend it. They really help you onboard your widget onto your website
So far it has been a week since we have moved from JudgeMe to reviews.io and I say there is no turning back. Incredible customer services with quick responses, a ton of features not found elsewhere on the Shopify platform. We're using things from creating your own custom surveys, Klaviyo integration, company & product reviews, google review stars (which is fantastic!). Also there's full library of widgets that can be easily inserted throughout your theme, and for anyone on Shopify 2.0, you'll understand. Big shoutout to the whole team, we're looking forward on working with you folks, keep up the good work!
Wow, wow, wow! Thank you for being a REVIEWS.io new customer with such positive feedback! We look forward to you being a customer with us for many years to come and is fantastic to hear you are using the features mentioned, I have no doubt you will enjoy the solution and all the benefits of creating a great strategy around our platform features. The team really appreciates your fabulous feedback. Welcome to the REVIEWS.io family!
Great first experience today at Review.io with Vilash & Callum - talked me through the process of onboarding and callum helped get the widgets in place - highly recommended
We looked at a few options as we wanted both a place for our customers to know that our reviews are verified so they can trust them while also allowing these reviews to be seen by Google. The main area that stood out with reviews.io is the support, Vilash in business development and both Amador and Carlus in customer success have been excellent. We asked a lot of questions and they were really helpful and proactive. This stood them apart from others and I'm happy with our decision and implementation.
Really simple set up & great help from the team. Quick responses on the chat too! Already seeing reviews coming in!
I think its best reviews tool on the market. I really like the team and the features are so good. Only thing I could criticize is the pricing of the UGC feature, which could be 40-50$ cheaper.
Its fantastic to read such amazing feedback from our clients new and existing on our solution, really great to hear and we hope your journey with us continues for years to come! Your feedback is appreciated regarding the UGC feature and I will be sure to pass this on to the correct team member for you. Any advise around your account, please do jump on live chat and the team will always be happy to help!
Daniel was very helpful in implementing reviews on our website. He always replied quickly and answered any questions I had. Great service.
We're happy to hear that Daniel provided you with great service, thank you for your review! If you ever have any other questions our team is always here for you to continue providing that level of support :) We're here for you!
The support was very helpful to answer my question and did assist me with several tasks while integrating the app into my store and importing existing reviews.
Very professional communication and excellent service!
Großartiger Service und Support. Die Hilfe kam schnell und effektiv. Ich erahne langsam, welche großartigen Möglichkeiten reviews.io eröffnet. Freue mich drauf!