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Switching from TrustPilot. The support has been very responsive and knowledgeable. So far, pleased with the product.
Great customer service! Would definitely recommend it. They really help you onboard your widget onto your website
We looked at a few options as we wanted both a place for our customers to know that our reviews are verified so they can trust them while also allowing these reviews to be seen by Google. The main area that stood out with reviews.io is the support, Vilash in business development and both Amador and Carlus in customer success have been excellent. We asked a lot of questions and they were really helpful and proactive. This stood them apart from others and I'm happy with our decision and implementation.
Really simple set up & great help from the team. Quick responses on the chat too! Already seeing reviews coming in!
So far my experience has been great - I'm still very new to the app, so can't give to much insight into it but, I have to say the customer service is top notch - I've been dealing mostly with Kai who has helped out tremendously with the transfer over from yotpo!! Can't thank these guys enough
I spoke to a really helpful person (Mollie) who was very knowledgeable, polite and patient (I had a lot of questions to answer!). I carefully considered all the alternatives before choosing REVIEWS.io and I'm confident I chose the best company for quality and value for money in this field. The Shopify integration was done quickly and without issue. If there are any issues or improvements I want to make in the future, then it's nice to know that REVIEWS.io are there to offer help and advice at a moment's notice.
Reviews.IO have been excellent from the start, lots of great functionality. Kai helped me set up the widgets properly, the communication was amazing. I would highly recommend.
Very good app, and the customer service is great. I tried several apps and this is the best free applications, and several add ons to use.
Thanks so much for this awesome support! Espacially Mollie, who helped me with integrating the Widget onto my website. I love it! 5of 5 definitely!
great customer service! would recommend using app for getting reviews to your site. so far its been a good experience.