Rezensionen (1.600)
A lot of work to setup it to discover that when you change the color in the app, the pictures doesn't change the color too. Besides, it creates a mess in your Packing slip.
Hi there — thank you for taking the time to leave a review. I’m sorry the setup felt like a lot of work and then didn’t behave the way you expected. I understand how frustrating that feels.
A quick clarification on what you’re seeing:
- The color/image change feature in Avis is designed for the front-end product page experience (what shoppers see while selecting options).
- After checkout, Shopify will always use the original Shopify variant image for Shopify Admin order view and packing slips. That’s Shopify’s default behavior, and right now there isn’t a way to replace those post-checkout images with option images.
That said, the selected option values are still saved correctly on the order — only the image shown in Admin/packing slip remains the variant’s default.
Our support team has already reached out to you by email with this explanation and next steps — please check your inbox. If you’d rather, contact us via Live Chat in the app or email help@avisplus.io and we’ll review your setup with you to ensure:
- The product page swatches work exactly as intended, and
- Your packing slip output stays clean and consistent with Shopify’s format.
Best regards,
AvisPlus Team