Valutazione complessiva
3,9
Numero di recensioni per livello
  • Il 59% delle recensioni ha 5 stelle
  • Il 16% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 24% delle recensioni ha 1 stelle
14 aprile 2024

Support for Spocket & ReviewsPro was great as far as response time but they kept repeating the same information which did not solve the problem. The problem is that Spocket does not have product reviews for Store Owners which means nothing to pass on to customers. You can get a supplier rating but that is not the same thing, nor what I want. Spocket keeps saying get ReviewsPro so I get reviews. But, ReviewsPro was not the solution because they provide a CSV template to copy/paste a review into then upload to Spocket. Sounds great but where are the reviews to be able to copy/past!! ReviewsPro also has an option to import Amazon Review and one product I loaded into said there was an Amazon review available, but the link doesn't take you to that product in Amazon it takes you just to main page Amazon then I searched for 10 minutes and still couldn't find that specific item, so again no review available. Uninstalled both.

Leisure Store 4You
Stati Uniti
10 giorni di utilizzo dell’app
Innovation Labs. ha risposto 25 maggio 2024

Thank you for your detailed feedback. I'm sorry to hear about the issues you've encountered with Spocket and ReviewsPro.

It seems like there has been some confusion regarding the functionality of both platforms. I understand that you were looking for a straightforward solution to gather and display product reviews for your store. Unfortunately, the current integration does not directly provide reviews, which has led to the frustrations you experienced.

Please reach out to me at support@reviewspro.ai so I can help you with this.

26 febbraio 2024

DO NOT USE THIS SERVICE! Purchased this and never received even 1 review. Tried several times and kept getting error messages and asked to get a refund. They totally declined even though it does not work. Ended up disputing this with my credit card company.

HTX Auto Parts & Accessories
Stati Uniti
25 giorni di utilizzo dell’app
Innovation Labs. ha risposto 25 maggio 2024

Thank you for your detailed feedback. I'm sorry to hear about the issues you've encountered with ReviewsPro.

Please reach out to me at support@reviewspro.ai so I can help you with this.

12 febbraio 2024

Ran into a few errors when importing reviews but the biggest thing is they charged me $99 even though I canceled and deleted the application....

Variety + Comfort
Stati Uniti
10 giorni di utilizzo dell’app
Innovation Labs. ha risposto 21 febbraio 2024

Hi there! Thanks for your feedback. I have sent you a message on your email. Please reach out to me so I can resolve this for you.

-Rochelle

28 gennaio 2024

App charged me $99 after canceling the trial. Tried making this work with SPocket but couldn't, so I uninstalled it and tried reinstalling it. AliScraper didn't work on SPocket and this app wouldn't import reviews with 1-click as advertised - you have to manually enter each link to each product to get reviews. The whole experience was a debacle. I will try to get a refund and if I am successful, I will change my review to 5 stars for good customer service.

zyndyn
Stati Uniti
Circa 19 ore di utilizzo dell’app
Innovation Labs. ha risposto 30 gennaio 2024

Hi there. I sent you a message via the email you provided. You may reach out to me at support@reviewspro.ai so I can resolve this for you.

-Rochelle

22 gennaio 2024

removed the app and they still tried charging me

Pet Palooza
Regno Unito
1 giorno di utilizzo dell’app
Innovation Labs. ha risposto 29 gennaio 2024

Hi there! I have reached out to you via email. For me to assist you, please reach out to me at support@reviewspro.ai.

-Rochelle

29 novembre 2023

I found this app through Spocket, looked it over and saw a free plan available and thought I might as well try this since it can import reviews. After I install, whatever importing I can do is behind a paywall, and their pricing is the exact same as Spocket's plans. I would think if Spocket is promoting this it should be included into my already expensive plan with them so I can have reviews. I am uninstalling and will find another review app.

A Pet Store LLC
Stati Uniti
Circa un'ora di utilizzo dell’app
Innovation Labs. ha risposto 29 gennaio 2024

Hi there! I have reached out to you via email. For me to assist you, please reach out to me at support@reviewspro.ai.

1 novembre 2023

because they charge me without using the app, and its too complicated

LEBXOS
Stati Uniti
8 giorni di utilizzo dell’app
Innovation Labs. ha risposto 29 gennaio 2024

Hi there! I have reached out to you via email. For me to assist you, please reach out to me at support@reviewspro.ai.

17 novembre 2023

This app is a complete scam. It works like crap and when I uninstalled it they charged me $50 anyway without my consent. Trash!

Riverstone Express
Stati Uniti
1 giorno di utilizzo dell’app
Innovation Labs. ha risposto 29 gennaio 2024

Hi there! I have reached out to you via email. For me to assist you, please reach out to me at support@reviewspro.ai.

24 marzo 2024

de har trukket 99 dollars fra min konto, Hvad fanden bilder de sig ind!

Trustbids
Danimarca
5 minuti di utilizzo dell’app
Innovation Labs. ha risposto 25 marzo 2024

Hej! Tak for din feedback. Kontakt mig venligst på support@reviewspro.ai, så jeg kan løse dette for dig.

-Rochelle