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13 de dezembro de 2022

Submitted 6 messages to fix the glitches and be able to use site...no one has returned an email to help resolve the issues. It's extremely frustrating and disapointing

Mack & Harvie Mini Shop
Estados Unidos
About 2 months usando a aplicação
Questão respondida por Zero11 SRL 5 de maio de 2024

Dear Mack & Harvie Mini Shop,

We want to sincerely apologize for the frustration and disappointment you experienced with our app, RewixSync. It's deeply concerning to hear that your messages seeking assistance were not responded to promptly. We take such feedback seriously and want to assure you that we're continually working to improve our support and service.

Despite those initial issues, we're grateful to see you're still with us and value your loyalty as a customer. Your ongoing use of our app shows us that it's important to you, and we want to make sure it continues to meet your needs. We'd love to connect privately to discuss the current version of the app, gather your valuable feedback, and hear your suggestions for app future improvement according to your needs and experience. Your insights are crucial in helping us shape a better experience for all users.

Please reach out to us through the in-app support chat so we can engage in a meaningful conversation. Thank you again for your patience and for being part of our community.

Best regards,

RewixSync Team