Rich Returns & Exchanges

I have been using this app for several years. They are constantly improving and adding new features. Their support is also very responsive if any issues arise. Happy to give this 5-star review!

We've been long-time customers of Rich Returns and couldn’t be happier with their service. The platform is reliable, easy to use, and has streamlined our returns process in ways we couldn’t have imagined.

The team behind Rich Returns is absolutely fantastic—always professional, friendly, and quick to assist with any questions or needs. Over the years, we’ve never encountered any issues, which speaks volumes about their commitment to quality and customer satisfaction.

If you're looking for a seamless returns platform backed by a stellar team, Rich Returns is the way to go. Highly recommended!

we've been using rich returns for several years now, there has been some improvements the last few months and we are using the app with our shopify shop much more now. The customer service is always really helpful and you receive answers in a speedy manor. so if you ever have a problem, can't find a speicific setting or just have some feedback in general, you can be sure you'll receive help from an actual person and not just a bot. the integration with shopify is good and works well. No complaints on our side at all.

Anrej and the team are incredibly responsive to questions regarding functionality or troubleshooting. We have been using Rich Returns for several months now and are impressed with all it can do. This has grown our exchange program, helped us retain customers and revenue, and cut down on workload and errors internally. I researched several competitors before deciding on Rich Returns and am very pleased with our decision.

I’ve had such a great experience using the Rich Returns & Exchanges app! It’s super easy to use and has everything we need to handle returns and exchanges smoothly. Their customer support is amazing—always quick to respond and super helpful whenever we have questions. The app integrates perfectly with Shopify, which has made managing everything so much easier. Highly recommend this app to anyone running an online store!

Excellent app, great features. The customer service is very responsive and helpful, definitely recommend!

A really nice tool to have on your shop ! With a lot of customizations and a very helpful and friendly support. It is a must have for any companies.

Great support, very helpful and responsive :)

Great support and service. Support team always quick to help and find solutions.

Very helpful! Extremely quick to respond. Very knowledgeable and super friendly. I was using a different returns app and I cancelled it. Customer service did not even come close to what I have received here.