Reseñas (88)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 94% de las calificaciones son de 5 estrellas
  • El 3% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
7 de marzo de 2024

Great solution that can scale with you as your business grows.

Gives you all the tools to provide a seamless returns and exchanges experience to customers. Also, very insightful data to help you improve.

Crossrope
Estados Unidos
Casi 4 años usando la aplicación
Rich Returns & Exchanges respondió 11 de marzo de 2024

Thank you for taking the time to share your positive experience with our solution! We're thrilled to hear that our platform has proven to be a great fit for your business needs and that you find it scalable as your business grows.

Ensuring a seamless returns and exchanges experience for customers is a key priority for us, and we're delighted to know that our tools have contributed to this aspect of your operations. Additionally, it's fantastic to hear that you find the data insights provided by our solution valuable for continuous improvement.

We appreciate your feedback and look forward to supporting your business as it continues to thrive. If you have any further comments or suggestions, feel free to reach out – we're here to help!

16 de agosto de 2024

Customer support is highly responsive and ensures prompt, friendly communication!

MIZIZI
Estados Unidos
Más de 2 años usando la aplicación
Rich Returns & Exchanges respondió 20 de septiembre de 2024

We take pride in our support! Thanks for your review.

23 de abril de 2024

I've used this app for my store for years, and am really happy with the features for the price. The team are SUPER responsive and always extremely accommodating with any help requests. For any business that needs a simple, streamlined returns portal, this is the one!

Nobody's Princess
Australia
Casi 2 años usando la aplicación
Rich Returns & Exchanges respondió 20 de septiembre de 2024

Appreciate the kind words! Thank you.

17 de mayo de 2024

We are a sporting goods company, and Rich Returns has been an amazing addition to our e-commerce store. It has made our return and exchange process so much easier for our customers and team to manage and view reports. RichReturns is user friendly even for those who are not that tech savy. After researching and consulting with other apps we chose RichReturns because they offered the tech support and unique customizations we needed for our store. Andrej, has been exceptional in responding and helping us set up our account and navigate any changes we needed along the way. Highly recommend this for business that want a seamless, customizable, and more efficient way for handling and managing exchanges and returns.

The Kinetic Arm
Estados Unidos
Alrededor de 2 meses usando la aplicación
Rich Returns & Exchanges respondió 20 de septiembre de 2024

Wow, thank you for taking the time to write such a thorough review. We're so glad you've had a positive experience!

25 de abril de 2024

We used a different returns app but it was really slow and expensive. We switched to Rich Returns and couldn't be happier. Andrej goes out of his way to provide support for any issues and the app works great. It is very responsive and gives a lot of customization options. It also works out cheaper than other return apps in the long run. Will definitely recommend - 10/10!

Parkas South Africa
Sudáfrica
29 días usando la aplicación
Rich Returns & Exchanges respondió 20 de septiembre de 2024

Andrej is a rock star! We're proud of the support we offer. Glad you've had such a positive experience, thank you for the review.

7 de febrero de 2024

Excellent app and even better customer support! Very easy to set-up and get going and if you have any questions, the team is very responsive and supportive! Highly recommend with no reservations!

Thermo Recovery Wear
Estados Unidos
Alrededor de 1 mes usando la aplicación
Rich Returns & Exchanges respondió 21 de febrero de 2024

Thank you so much for taking the time to share your positive experience with our app! We're thrilled to hear that you found the set-up process easy and that our customer support team exceeded your expectations. Providing excellent customer support is a top priority for us, and we're glad to know that it made a difference for you. If you ever have any more questions or need assistance in the future, please don't hesitate to reach out. We truly appreciate your recommendation and look forward to continuing to meet your expectations.

5 de abril de 2024

Very quick responses.

Showcase
Canadá
Más de 2 años usando la aplicación
Rich Returns & Exchanges respondió 10 de julio de 2024

Thank you for sharing your experience with Rich Returns and our team! We're thrilled that our customer support team has been able to solve your queries quickly and efficiently.

20 de septiembre de 2023

Great staff, very helpful and friendly (Andrej)

Vesternet
Reino Unido
Más de 4 años usando la aplicación
Rich Returns & Exchanges respondió 22 de septiembre de 2023

Thank you for taking the time to leave a review for our returns and exchanges app! Glad to hear that Andrej was very helpful and friendly! Please let us know if there's anything else we can help with.

11 de enero de 2024

Very easy to use, and customer support is helpful and responsive!

Stunt Puppy
Estados Unidos
Alrededor de 4 años usando la aplicación
Rich Returns & Exchanges respondió 21 de febrero de 2024

Thank you for your kind words! We're delighted to hear that you find our app easy to use and that our customer support team has been helpful and responsive. Making your experience seamless and providing prompt assistance are priorities for us. If you ever have additional feedback or questions, please feel free to reach out. We appreciate your support and look forward to continuing to provide you with excellent service!

29 de abril de 2021

Great app for handling returns, but also amazing customer service! Would recommend the app to everyone.

lala Berlin
Alemania
Alrededor de 4 años usando la aplicación