Reseñas (81)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 94% de las calificaciones son de 5 estrellas
  • El 4% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
10 de agosto de 2023

People, you must use this. It pays for itself over and over and over if you have any type of customer service in the area of returns. Set the rules, go do something else that makes money instead of paying someone to handle it and watch returns AND exchanges automate. It's awesome.

The Candleberry® Candle Company
Estados Unidos
Alrededor de 3 años usando la aplicación
Rich Returns & Exchanges respondió 17 de agosto de 2023

Thank you for the 5-star review. We really appreciate your feedback about how the allows merchants to focus on real money-making tasks instead of manually processing reviews. Thank you again!

4 de diciembre de 2019

It has worked as advertised and they are always looking to make improvements. I would recommend this as your automated return app.

Indy Brand
Estados Unidos
Alrededor de 3 años usando la aplicación
26 de abril de 2023

We use this app for International returns/exchanges and it caters for our current needs perfectly. Recommended!

Sigr
Suecia
Casi 3 años usando la aplicación
Rich Returns & Exchanges respondió 26 de abril de 2023

Thank you for your 5 star review! We are happy to hear that our app caters for your current needs perfectly and that you see the benefits of using it for international returns/exchanges. Thank you for your positive feedback! If there's anything else we can help with, please let us know.

17 de diciembre de 2021

Great app for our return shipments. We can offer free returns from county's outside the EU to our warehouse within the EU because of Rich Returns. Special thanks to Andrej from support!

BALR.
Países Bajos
Más de 2 años usando la aplicación
26 de enero de 2023

Great app! They helped me changed something to suit my store better. Thanks! Easy to use as well!!!!!!

Crimson and Clover Studio
Estados Unidos
Más de 2 años usando la aplicación
3 de noviembre de 2022

J'utilise quotidiennement l'application pour gérer tous les retours et remboursement de notre boutique et jusqu'ici nous sommes satisfaits. Lorsque nous avons besoin d'un renseignement le support est très compréhensif et réactif. Nous apprécions donc de travailler avec Rich Returns.

Wopilo
Francia
Más de 2 años usando la aplicación
3 de febrero de 2023

The customer service is responsive to messages and provides helpful problem solving solutions. Thank you.

CladdaghRING.com
Estados Unidos
Más de 2 años usando la aplicación
15 de julio de 2022

My whole experience with this app has been amazing. They were very quick to respond to any request and fast to implement resolutions. Definitely recommended.

Voda Swim
Estados Unidos
Más de 2 años usando la aplicación
Rich Returns & Exchanges respondió 18 de julio de 2022

We're glad that you're enjoying our platform and the automated returns process! We're building our platform along with our customers and feedback like yours helps us shape it into the product you're using each day.

27 de agosto de 2021

Great app very helpful. But what really want to recommend it's the quickly and excellent customer service. Andre responded to my ticket very fast and very kindly, and Laura has been following up and she's so kind and so efficient. Congrats!!

Máscara De Látex
México
Más de 2 años usando la aplicación
28 de octubre de 2021

Great app! The customer support has always been very quick and helpful. Rich Returns is very easy to use not only for us but also for our customers. We would recommend it!

POM Amsterdam
Países Bajos
Más de 2 años usando la aplicación