Reseñas (88)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 94% de las calificaciones son de 5 estrellas
  • El 3% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
23 de junio de 2023

We have used the Rich Returns for a couple of years.Set up was extremely easy and support is excellent.

SRC Health
Australia
Más de 3 años usando la aplicación
Rich Returns & Exchanges respondió 23 de junio de 2023

First, thank you for being a long-time user of Rich Returns! Second, thank you for the review and glad you find the app easy-to-use and the support helpful. Please let us know if there's anything else we can help with.

10 de agosto de 2023

People, you must use this. It pays for itself over and over and over if you have any type of customer service in the area of returns. Set the rules, go do something else that makes money instead of paying someone to handle it and watch returns AND exchanges automate. It's awesome.

The Candleberry® Candle Company
Estados Unidos
Alrededor de 3 años usando la aplicación
Rich Returns & Exchanges respondió 17 de agosto de 2023

Thank you for the 5-star review. We really appreciate your feedback about how the allows merchants to focus on real money-making tasks instead of manually processing reviews. Thank you again!

8 de agosto de 2022

The best app we found for returns. The customer portal and backend settings are very simple to use, professional-looking, and functional. Customer support is responsive, helpful, and kind. One feature I think would be nice to add is if we can set a % restocking fee, rather than a flat dollar amount.

Tile Club
Estados Unidos
Alrededor de 3 años usando la aplicación
Rich Returns & Exchanges respondió 10 de agosto de 2022

Thank you for the note! We value our customers and will take your feedback like into consideration for our roadmap!

4 de diciembre de 2019

It has worked as advertised and they are always looking to make improvements. I would recommend this as your automated return app.

Indy Brand
Estados Unidos
Alrededor de 3 años usando la aplicación
5 de abril de 2024

Very quick responses.

Showcase
Canadá
Más de 2 años usando la aplicación
Rich Returns & Exchanges respondió 10 de julio de 2024

Thank you for sharing your experience with Rich Returns and our team! We're thrilled that our customer support team has been able to solve your queries quickly and efficiently.

26 de abril de 2023

We use this app for International returns/exchanges and it caters for our current needs perfectly. Recommended!

Sigr
Suecia
Casi 3 años usando la aplicación
Rich Returns & Exchanges respondió 26 de abril de 2023

Thank you for your 5 star review! We are happy to hear that our app caters for your current needs perfectly and that you see the benefits of using it for international returns/exchanges. Thank you for your positive feedback! If there's anything else we can help with, please let us know.

Fecha de modificación: 16 de diciembre de 2022

We had a small technical issue, Osmand was available on the chat right away to support us! Turns out we had a small settings issue that Osmand quickly helped us discover. This app works very well for us!

The customer support is WONDERFUL!

EMMYDEVEAUX
Canadá
Más de 2 años usando la aplicación
17 de diciembre de 2021

Great app for our return shipments. We can offer free returns from county's outside the EU to our warehouse within the EU because of Rich Returns. Special thanks to Andrej from support!

BALR.
Países Bajos
Más de 2 años usando la aplicación
23 de abril de 2024

I've used this app for my store for years, and am really happy with the features for the price. The team are SUPER responsive and always extremely accommodating with any help requests. For any business that needs a simple, streamlined returns portal, this is the one!

Nobody's Princess
Australia
Casi 2 años usando la aplicación
Rich Returns & Exchanges respondió 20 de septiembre de 2024

Appreciate the kind words! Thank you.

3 de noviembre de 2022

J'utilise quotidiennement l'application pour gérer tous les retours et remboursement de notre boutique et jusqu'ici nous sommes satisfaits. Lorsque nous avons besoin d'un renseignement le support est très compréhensif et réactif. Nous apprécions donc de travailler avec Rich Returns.

Wopilo
Francia
Más de 2 años usando la aplicación