Calificación general
5
Recuentos por nivel de calificación
  • El 94% de las calificaciones son de 5 estrellas
  • El 3% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
28 de abril de 2020

Works perfectly for us. We ship both smaller items that fit USPS’s First-Class Mail as well as items over 1lb where we need Priority-Mail. This returns app has a functionality for USPS in place to choose the cheaper rate based on the weight which really helps us reduce costs for return labels. Laura helped us with the setup, really happy with the end result and our workflow for returns.

BROOKS
Austria
25 días usando la aplicación
18 de octubre de 2022

We have been using Rich Returns for a couple weeks now and so far, so good! We are on the basic plan and while it does not accommodate exchanges, it does expedite the entire return process and makes refunds very simple! The support team has been very helpful and quick to respond which is great. We are hoping for a few updates to the app that will make Rich Returns even more competitive with larger, more popular return apps, but all in all this has been a great app to get our returns organized, in one place, and to expedite the process. Highly Recommend!

Lizard Tail Belts
Estados Unidos
25 días usando la aplicación
Rich Returns & Exchanges respondió 20 de octubre de 2022

Welcome to Rich Returns! We're glad that you're having a great start to enjoying our platform and the automated returns process! Let us know how else we can continue to help.

3 de febrero de 2023

its super app i found difficulty in start but Andrej Janev help me alot to understand all the setting . Andrej you really help me a lot. Thankyou

Royal Threads
Canadá
Alrededor de 1 año usando la aplicación
Rich Returns & Exchanges respondió 17 de abril de 2023

Thank you for your 4 star review! We're thrilled to hear that Andrej helped you get started, and that you found our app to be super! We truly appreciate your kind words. If there's anything else we can help with, please let us know.

5 de mayo de 2022

Great support, and simple functionality at a price point that works for us. Switched from Return Magic and sorted through a lot of other options before finding this one. Grateful. Thank you!

Têra Kaia
Estados Unidos
15 días usando la aplicación
19 de mayo de 2020

We're really impressed by Rich Returns and their developer support. We explored 5 other alternative apps beforehand and they were all either way overpriced or lacked the unique functionality that we needed and were not willing to adapt anything for us. Rich Returns has been adding and adjusting features we request within 24 hours. We highly recommend this app.
-@wolven

Wolven
Estados Unidos
13 días usando la aplicación
17 de julio de 2019

I used this app to move our current manual process of processing returns via customer-service to an automated system.

I really like how easy the app makes this process. I am not very technical to say the least and yet the interface is super simple in customizing all the settings to our liking. We sell luxury products so we want to provide extra service for our customers with a pre paid return label which I could setup through the app as well.

Thumbs up for the amazing support that helped me with an issue I faced.

Fit Co.
Alemania
5 días usando la aplicación
6 de agosto de 2019

very easy to use app. can add to the store easily. works as promised. support was great and helped me out. 5 stars *****

Snack Nation
Países Bajos
5 días usando la aplicación
Fecha de modificación: 30 de noviembre de 2021

Rich returns is a good app, and Andrej has been incredibly helpful in troubleshooting any issues for us. W

Vesper247
Reino Unido
3 meses usando la aplicación
15 de enero de 2022

I downloaded about a dozen apps before finding this one. It's perfect for exactly what I needed and is priced reasonably

ATGI
Estados Unidos
Alrededor de 22 horas usando la aplicación
18 de octubre de 2022

Just started using the app after looking around for ages. Easy to install and great configuration options. Loving the customer focus and looking forward to launching for our clients! Thanks team!

ARENA TEAMWEAR
Singapur
Alrededor de 14 horas usando la aplicación
Rich Returns & Exchanges respondió 20 de octubre de 2022

Welcome to Rich Returns! We're glad that you're having a great start to enjoying our platform and the automated returns process! Let us know how else we can continue to help as you launch with your clients!