Reseñas (92)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 95% de las calificaciones son de 5 estrellas
  • El 3% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
6 de junio de 2023

Wonderful app, helped us a lot.
Especially ultra-quick and efficient customer service (chat). Thanks Andrej !

Recommand.

Grangettes Switzerland Europe
Francia
13 días usando la aplicación
Rich Returns & Exchanges respondió 7 de junio de 2023

Thank you for your fantastic 5-star review! We're thrilled to hear that Rich Returns is positively impacting your experience and you found our customer service, especially Andrej, quick and efficient. Your recommendation means a lot to us and fuels our drive to continually improve. Thanks again for your trust and support.

19 de mayo de 2020

We're really impressed by Rich Returns and their developer support. We explored 5 other alternative apps beforehand and they were all either way overpriced or lacked the unique functionality that we needed and were not willing to adapt anything for us. Rich Returns has been adding and adjusting features we request within 24 hours. We highly recommend this app.
-@wolven

Wolven
Estados Unidos
13 días usando la aplicación
Fecha de modificación: 30 de noviembre de 2021

Rich returns is a good app, and Andrej has been incredibly helpful in troubleshooting any issues for us. W

Vesper247
Reino Unido
9 meses usando la aplicación
17 de julio de 2019

I used this app to move our current manual process of processing returns via customer-service to an automated system.

I really like how easy the app makes this process. I am not very technical to say the least and yet the interface is super simple in customizing all the settings to our liking. We sell luxury products so we want to provide extra service for our customers with a pre paid return label which I could setup through the app as well.

Thumbs up for the amazing support that helped me with an issue I faced.

Fit Co.
Alemania
5 días usando la aplicación
6 de agosto de 2019

very easy to use app. can add to the store easily. works as promised. support was great and helped me out. 5 stars *****

Snack Nation
Países Bajos
5 días usando la aplicación
15 de enero de 2022

I downloaded about a dozen apps before finding this one. It's perfect for exactly what I needed and is priced reasonably

ATGI
Estados Unidos
Alrededor de 22 horas usando la aplicación
18 de octubre de 2022

Just started using the app after looking around for ages. Easy to install and great configuration options. Loving the customer focus and looking forward to launching for our clients! Thanks team!

ARENA TEAMWEAR
Singapur
Alrededor de 14 horas usando la aplicación
Rich Returns & Exchanges respondió 20 de octubre de 2022

Welcome to Rich Returns! We're glad that you're having a great start to enjoying our platform and the automated returns process! Let us know how else we can continue to help as you launch with your clients!

15 de septiembre de 2022

Support was really great in answering my questions before installation. I expect we will get a lot of great use in this app. I will update this review after we have used it for a longer period.

Anya's Shop
Estados Unidos
Alrededor de 2 horas usando la aplicación
Fecha de modificación: 1 de noviembre de 2019

This app is a waste of my precious time. Do not use this app if you anticipate connecting directly to your carrier of choice. The dev expects the merchant to configure all six (6) email templates. Ain't nobody got time for that, bra! That' what we pay you for. Pay a company to design and encode beautiful email templates. The mobile UX is poorly formatted and buggy. It's straight-up awkward!

Vidlogix
Estados Unidos
Alrededor de 24 horas usando la aplicación
3 de julio de 2022

Started to install but turned out immediately that they lie ab out the price. Its starting at 29 usd a month.

Kiss Me Deadly
Reino Unido
6 minutos usando la aplicación
Rich Returns & Exchanges respondió 18 de julio de 2022

We're sorry to hear about your experience. Each time you install Rich Returns, you're prompted with the Pro Plan subscription because that lets our customers explore the platform by utilizing our most popular features.

However, the Standard Plan is still available, and you can access it within your Dashboard if that's the Plan you intend on using. Feel free to let us know if we can assist you or help with your configuration process.