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We had a small technical issue, Osmand was available on the chat right away to support us! Turns out we had a small settings issue that Osmand quickly helped us discover. This app works very well for us!
The customer support is WONDERFUL!
Great app for our return shipments. We can offer free returns from county's outside the EU to our warehouse within the EU because of Rich Returns. Special thanks to Andrej from support!
J'utilise quotidiennement l'application pour gérer tous les retours et remboursement de notre boutique et jusqu'ici nous sommes satisfaits. Lorsque nous avons besoin d'un renseignement le support est très compréhensif et réactif. Nous apprécions donc de travailler avec Rich Returns.
The customer service is responsive to messages and provides helpful problem solving solutions. Thank you.
My whole experience with this app has been amazing. They were very quick to respond to any request and fast to implement resolutions. Definitely recommended.
We're glad that you're enjoying our platform and the automated returns process! We're building our platform along with our customers and feedback like yours helps us shape it into the product you're using each day.
Great app very helpful. But what really want to recommend it's the quickly and excellent customer service. Andre responded to my ticket very fast and very kindly, and Laura has been following up and she's so kind and so efficient. Congrats!!
Great app! The customer support has always been very quick and helpful. Rich Returns is very easy to use not only for us but also for our customers. We would recommend it!
Très satisfaits de cette application pour la gestion et l'analyse de nos retours. Facile d'utilisation et support efficace
The support was very helpful as we request a new feature and it works perfectly. This new fonctionality really facilitate our day to day tasks in terms of exchange procedure.
Rich Returns provides a relatively quick and easy solution for small businesses. They allow for some customization options which are very helpful, but isn't as fully robust as a full ERP or Order Management System solution. The team is also super helpful and quick to reply when we encounter issues.