Avis (92)

Note globale
4,9
Nombre d’avis par note
  • 95 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
21 juillet 2023

The app's user-friendly interface makes the entire process seamless. From initiating a return request to tracking the status of my returns, everything is intuitive and straightforward.

One of the standout features of RichReturns is the pre-filled return labels. It saves me so much time and effort, not having to manually fill out all the shipping details. Plus, the integration with major shipping ...

Anvanda
États-Unis
Plus de 3 ans d’utilisation de l’application
Rich Returns & Exchanges a répondu 24 juillet 2023

Thank you so much for your 5 star rating! We really appreciate it, as it means a lot to us. We are so glad to hear that you had a great experience with RichReturns and that ...

8 novembre 2022

Really good product. I had used it in the past and went over to Happy Returns as a PayPal customer and came back, RichReturns is more flexible and better for our business!

Malo'o Racks
États-Unis
Plus de 3 ans d’utilisation de l’application
4 janvier 2024

Fast and always insightful and helpful responses to any and all queries. I've been using rich returns for years - longer than any other app. They have been unwavering and consistent in their quality and customer support. The product works well and more than meets our needs.

ForTheFit.com
États-Unis
Plus de 3 ans d’utilisation de l’application
Rich Returns & Exchanges a répondu 31 janvier 2024

Thank you for taking the time to share your experience with Rich Returns. We're delighted to hear that your experience with our product has been enjoyable. We greatly ...

20 décembre 2023

We have only had best experience using the app. Not only that, Andrej from the support is super helpful when we experience any issue. Highly recommended to any merchants who want to take their return game to the next level!

TwoTags
Australie
Plus de 3 ans d’utilisation de l’application
Rich Returns & Exchanges a répondu 2 janvier 2024

Thank you for your 5 star rating! We're glad to hear that you are having a wonderful experience using the Rich returns app and that Andrej from our support was also very ...

20 octobre 2022

The best returns system we have used so far on Shopify! The customer care is brilliant too! Thank you!

Oh Hello Clothing
Irlande
Plus de 3 ans d’utilisation de l’application
11 mai 2020

Great app, very easy to install and customize.
I needed something flexible and I found what I was looking for.
Their technical support is a strength, Laura is fantastic, she answers 24/7, always kind, fast and decisive. Any request is handled effectively and competently. This is great, because it allows me to focus on my work and not on the platform.
I am fully satisfied with the choice made.

STIRPARO Lingerie Stylists
Italie
Plus de 3 ans d’utilisation de l’application
23 juin 2023

We have used the Rich Returns for a couple of years.Set up was extremely easy and support is excellent.

SRC Health
Australie
Plus de 3 ans d’utilisation de l’application
Rich Returns & Exchanges a répondu 23 juin 2023

First, thank you for being a long-time user of Rich Returns! Second, thank you for the review and glad you find the app easy-to-use and the support helpful. Please let us ...

17 novembre 2022

This app has a lot of flexibility built in for varied business workflows. And if you need some customization, it'll allow you to create custom "rules." I love the flexibility and branding it offers. Plus, it's easy to use. Customer service is very responsive as well, which matters significantly in tech.

M&H Uniforms
États-Unis
Environ 3 ans d’utilisation de l’application
10 août 2023

People, you must use this. It pays for itself over and over and over if you have any type of customer service in the area of returns. Set the rules, go do something else that makes money instead of paying someone to handle it and watch returns AND exchanges automate. It's awesome.

The Candleberry® Candle Company
États-Unis
Environ 3 ans d’utilisation de l’application
Rich Returns & Exchanges a répondu 17 août 2023

Thank you for the 5-star review. We really appreciate your feedback about how the allows merchants to focus on real money-making tasks instead of manually processing reviews. ...

8 août 2022

The best app we found for returns. The customer portal and backend settings are very simple to use, professional-looking, and functional. Customer support is responsive, helpful, and kind. One feature I think would be nice to add is if we can set a % restocking fee, rather than a flat dollar amount.

Tile Club
États-Unis
Environ 3 ans d’utilisation de l’application
Rich Returns & Exchanges a répondu 10 août 2022

Thank you for the note! We value our customers and will take your feedback like into consideration for our roadmap!