Rich Returns & Exchanges , 74件のレビュー

総合評価
5
評価レベルごとの件数
  • 評価の95%は5つ星です
  • 評価の3%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2024年3月7日

Great solution that can scale with you as your business grows.

Gives you all the tools to provide a seamless returns and exchanges experience to customers. Also, very insightful data to help you improve.

Crossrope
アメリカ合衆国
アプリの使用期間:4年弱
Rich Returns & Exchangesが返信しました 2024年3月11日

Thank you for taking the time to share your positive experience with our solution! We're thrilled to hear that our platform has proven to be a great fit for your business needs and that you find it scalable as your business grows.

Ensuring a seamless returns and exchanges experience for customers is a key priority for us, and we're delighted to know that our tools have contributed to this aspect of your operations. Additionally, it's fantastic to hear that you find the data insights provided by our solution valuable for continuous improvement.

We appreciate your feedback and look forward to supporting your business as it continues to thrive. If you have any further comments or suggestions, feel free to reach out – we're here to help!

2024年4月23日

I've used this app for my store for years, and am really happy with the features for the price. The team are SUPER responsive and always extremely accommodating with any help requests. For any business that needs a simple, streamlined returns portal, this is the one!

Nobody's Princess
オーストラリア
アプリの使用期間:2年弱
2024年2月7日

Excellent app and even better customer support! Very easy to set-up and get going and if you have any questions, the team is very responsive and supportive! Highly recommend with no reservations!

Thermo Recovery Wear
アメリカ合衆国
アプリの使用期間:約1ヶ月
Rich Returns & Exchangesが返信しました 2024年2月21日

Thank you so much for taking the time to share your positive experience with our app! We're thrilled to hear that you found the set-up process easy and that our customer support team exceeded your expectations. Providing excellent customer support is a top priority for us, and we're glad to know that it made a difference for you. If you ever have any more questions or need assistance in the future, please don't hesitate to reach out. We truly appreciate your recommendation and look forward to continuing to meet your expectations.

2024年4月5日

Very quick responses.

Showcase
カナダ
アプリの使用期間:2年以上
2024年4月25日

We used a different returns app but it was really slow and expensive. We switched to Rich Returns and couldn't be happier. Andrej goes out of his way to provide support for any issues and the app works great. It is very responsive and gives a lot of customization options. It also works out cheaper than other return apps in the long run. Will definitely recommend - 10/10!

Parkas South Africa
南アフリカ
アプリの使用期間:29日
2024年1月11日

Very easy to use, and customer support is helpful and responsive!

Stunt Puppy
アメリカ合衆国
アプリの使用期間:約4年
Rich Returns & Exchangesが返信しました 2024年2月21日

Thank you for your kind words! We're delighted to hear that you find our app easy to use and that our customer support team has been helpful and responsive. Making your experience seamless and providing prompt assistance are priorities for us. If you ever have additional feedback or questions, please feel free to reach out. We appreciate your support and look forward to continuing to provide you with excellent service!

2024年1月4日

Fast and always insightful and helpful responses to any and all queries. I've been using rich returns for years - longer than any other app. They have been unwavering and consistent in their quality and customer support. The product works well and more than meets our needs.

ForTheFit.com
アメリカ合衆国
アプリの使用期間:3年以上
Rich Returns & Exchangesが返信しました 2024年1月31日

Thank you for taking the time to share your experience with Rich Returns. We're delighted to hear that your experience with our product has been enjoyable. We greatly appreciate your kind words about our unwavering quality and customer support. If you ever have any more queries or need assistance, please don't hesitate to reach out. Thank you for choosing Rich Returns!

2023年12月20日

We have only had best experience using the app. Not only that, Andrej from the support is super helpful when we experience any issue. Highly recommended to any merchants who want to take their return game to the next level!

TwoTags
オーストラリア
アプリの使用期間:3年以上
Rich Returns & Exchangesが返信しました 2024年1月2日

Thank you for your 5 star rating! We're glad to hear that you are having a wonderful experience using the Rich returns app and that Andrej from our support was also very helpful. We're glad that you would recommend us to other merchants who want to take their return game to the next level!

2023年9月20日

Great staff, very helpful and friendly (Andrej)

Vesternet
イギリス
アプリの使用期間:4年以上
Rich Returns & Exchangesが返信しました 2023年9月22日

Thank you for taking the time to leave a review for our returns and exchanges app! Glad to hear that Andrej was very helpful and friendly! Please let us know if there's anything else we can help with.

2023年8月10日

People, you must use this. It pays for itself over and over and over if you have any type of customer service in the area of returns. Set the rules, go do something else that makes money instead of paying someone to handle it and watch returns AND exchanges automate. It's awesome.

The Candleberry® Candle Company
アメリカ合衆国
アプリの使用期間:約3年
Rich Returns & Exchangesが返信しました 2023年8月17日

Thank you for the 5-star review. We really appreciate your feedback about how the allows merchants to focus on real money-making tasks instead of manually processing reviews. Thank you again!