レビュー (80)

総合評価
4.9
評価レベルごとの件数
  • 評価の94%は5つ星です
  • 評価の4%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2024年7月25日

Very helpful! Extremely quick to respond. Very knowledgeable and super friendly. I was using a different returns app and I cancelled it. Customer service did not even come close to what I have received here.

falcon park
アメリカ合衆国
アプリの使用期間:4年弱
Rich Returns & Exchangesが返信しました 2024年9月20日

We take pride in our customer support! Glad to hear you've had a positive experience. Thanks for your review :)

2024年8月8日

We have been extremely satisfied with the quality of the app as well service we have received from Rich Returns. They continuously improve the functionality and capability of the app for an improved customer experience. Additionally they are quick to respond to support requests and are a breeze to work with.

Meindl USA
アメリカ合衆国
アプリの使用期間:4年弱
Rich Returns & Exchangesが返信しました 2024年9月20日

Love to hear this! Thanks so much.

2024年7月5日

Handles returns very well plus has all the customisations and integrations we need.

Support team have been really impressive. Quick to talk with me and provided solutions to all my questions. Keep doing what you're doing!

Dermalogica UK
イギリス
アプリの使用期間:4年弱
Rich Returns & Exchangesが返信しました 2024年9月20日

Will do, thank you!

2024年8月16日

Customer support is highly responsive and ensures prompt, friendly communication!

MIZIZI
アメリカ合衆国
アプリの使用期間:約2年
Rich Returns & Exchangesが返信しました 2024年9月20日

We take pride in our support! Thanks for your review.

2024年5月17日

We are a sporting goods company, and Rich Returns has been an amazing addition to our e-commerce store. It has made our return and exchange process so much easier for our customers and team to manage and view reports. RichReturns is user friendly even for those who are not that tech savy. After researching and consulting with other apps we chose RichReturns because they offered the tech support and unique customizations we needed for our store. Andrej, has been exceptional in responding and helping us set up our account and navigate any changes we needed along the way. Highly recommend this for business that want a seamless, customizable, and more efficient way for handling and managing exchanges and returns.

The Kinetic Arm
アメリカ合衆国
アプリの使用期間:約2ヶ月
Rich Returns & Exchangesが返信しました 2024年9月20日

Wow, thank you for taking the time to write such a thorough review. We're so glad you've had a positive experience!

2024年4月23日

I've used this app for my store for years, and am really happy with the features for the price. The team are SUPER responsive and always extremely accommodating with any help requests. For any business that needs a simple, streamlined returns portal, this is the one!

Nobody's Princess
オーストラリア
アプリの使用期間:2年弱
Rich Returns & Exchangesが返信しました 2024年9月20日

Appreciate the kind words! Thank you.

2024年4月25日

We used a different returns app but it was really slow and expensive. We switched to Rich Returns and couldn't be happier. Andrej goes out of his way to provide support for any issues and the app works great. It is very responsive and gives a lot of customization options. It also works out cheaper than other return apps in the long run. Will definitely recommend - 10/10!

Parkas South Africa
南アフリカ
アプリの使用期間:29日
Rich Returns & Exchangesが返信しました 2024年9月20日

Andrej is a rock star! We're proud of the support we offer. Glad you've had such a positive experience, thank you for the review.

2024年3月7日

Great solution that can scale with you as your business grows.

Gives you all the tools to provide a seamless returns and exchanges experience to customers. Also, very insightful data to help you improve.

Crossrope
アメリカ合衆国
アプリの使用期間:4年弱
Rich Returns & Exchangesが返信しました 2024年3月11日

Thank you for taking the time to share your positive experience with our solution! We're thrilled to hear that our platform has proven to be a great fit for your business needs and that you find it scalable as your business grows.

Ensuring a seamless returns and exchanges experience for customers is a key priority for us, and we're delighted to know that our tools have contributed to this aspect of your operations. Additionally, it's fantastic to hear that you find the data insights provided by our solution valuable for continuous improvement.

We appreciate your feedback and look forward to supporting your business as it continues to thrive. If you have any further comments or suggestions, feel free to reach out – we're here to help!

2023年12月20日

We have only had best experience using the app. Not only that, Andrej from the support is super helpful when we experience any issue. Highly recommended to any merchants who want to take their return game to the next level!

TwoTags
オーストラリア
アプリの使用期間:3年以上
Rich Returns & Exchangesが返信しました 2024年1月2日

Thank you for your 5 star rating! We're glad to hear that you are having a wonderful experience using the Rich returns app and that Andrej from our support was also very helpful. We're glad that you would recommend us to other merchants who want to take their return game to the next level!

2024年1月4日

Fast and always insightful and helpful responses to any and all queries. I've been using rich returns for years - longer than any other app. They have been unwavering and consistent in their quality and customer support. The product works well and more than meets our needs.

ForTheFit.com
アメリカ合衆国
アプリの使用期間:3年以上
Rich Returns & Exchangesが返信しました 2024年1月31日

Thank you for taking the time to share your experience with Rich Returns. We're delighted to hear that your experience with our product has been enjoyable. We greatly appreciate your kind words about our unwavering quality and customer support. If you ever have any more queries or need assistance, please don't hesitate to reach out. Thank you for choosing Rich Returns!