レビュー (92)

総合評価
4.9
評価レベルごとの件数
  • 評価の95%は5つ星です
  • 評価の3%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2023年9月20日

Great staff, very helpful and friendly (Andrej)

Vesternet
イギリス
アプリの使用期間:4年弱
Rich Returns & Exchangesが返信しました 2023年9月22日

Thank you for taking the time to leave a review for our returns and exchanges app! Glad to hear that Andrej was very helpful and friendly! Please let us know if there's anything else we can help with.

2024年3月7日

Great solution that can scale with you as your business grows.

Gives you all the tools to provide a seamless returns and exchanges experience to customers. Also, very insightful data to help you improve.

Crossrope
アメリカ合衆国
アプリの使用期間:4年弱
Rich Returns & Exchangesが返信しました 2024年3月11日

Thank you for taking the time to share your positive experience with our solution! We're thrilled to hear that our platform has proven to be a great fit for your business needs and that you find it scalable as your business grows.

Ensuring a seamless returns and exchanges experience for customers is a key priority for us, and we're delighted to know that our tools have contributed to this aspect of your operations. Additionally, it's fantastic to hear that you find the data insights provided by our solution valuable for continuous improvement.

We appreciate your feedback and look forward to supporting your business as it continues to thrive. If you have any further comments or suggestions, feel free to reach out – we're here to help!

2023年7月21日

The app's user-friendly interface makes the entire process seamless. From initiating a return request to tracking the status of my returns, everything is intuitive and straightforward.

One of the standout features of RichReturns is the pre-filled return labels. It saves me so much time and effort, not having to manually fill out all the shipping details. Plus, the integration with major shipping carriers ensures that my returns are handled securely and efficiently.

What's truly impressive is the promptness of their customer service. Whenever I encountered a query or needed assistance, the support team was quick to respond, and they resolved my issues with professionalism and care. Shoutout to Andrej.

RichReturns is a game-changer for anyone who shops online frequently. It streamlines the returns process, offers excellent customer support, and provides valuable insights for better management. I couldn't be happier with this app, and I highly recommend it to all online shoppers out there!

Anvanda
アメリカ合衆国
アプリの使用期間:3年以上
Rich Returns & Exchangesが返信しました 2023年7月24日

Thank you so much for your 5 star rating! We really appreciate it, as it means a lot to us. We are so glad to hear that you had a great experience with RichReturns and that our user-friendly interface made the process seamless.

Saving time with pre-filled return labels is a huge plus and glad to hear it's saving you time and effort! It is fantastic to know that you had a good experience with our customer service, and we are glad that Andrej was able to help you out.

Thank you again for the review and if there's anything else we can help with, please let us know!

2024年1月4日

Fast and always insightful and helpful responses to any and all queries. I've been using rich returns for years - longer than any other app. They have been unwavering and consistent in their quality and customer support. The product works well and more than meets our needs.

ForTheFit.com
アメリカ合衆国
アプリの使用期間:3年以上
Rich Returns & Exchangesが返信しました 2024年1月31日

Thank you for taking the time to share your experience with Rich Returns. We're delighted to hear that your experience with our product has been enjoyable. We greatly appreciate your kind words about our unwavering quality and customer support. If you ever have any more queries or need assistance, please don't hesitate to reach out. Thank you for choosing Rich Returns!

2023年12月20日

We have only had best experience using the app. Not only that, Andrej from the support is super helpful when we experience any issue. Highly recommended to any merchants who want to take their return game to the next level!

TwoTags
オーストラリア
アプリの使用期間:3年以上
Rich Returns & Exchangesが返信しました 2024年1月2日

Thank you for your 5 star rating! We're glad to hear that you are having a wonderful experience using the Rich returns app and that Andrej from our support was also very helpful. We're glad that you would recommend us to other merchants who want to take their return game to the next level!

2020年5月11日

Great app, very easy to install and customize.
I needed something flexible and I found what I was looking for.
Their technical support is a strength, Laura is fantastic, she answers 24/7, always kind, fast and decisive. Any request is handled effectively and competently. This is great, because it allows me to focus on my work and not on the platform.
I am fully satisfied with the choice made.

STIRPARO Lingerie Stylists
イタリア
アプリの使用期間:3年以上
2023年6月23日

We have used the Rich Returns for a couple of years.Set up was extremely easy and support is excellent.

SRC Health
オーストラリア
アプリの使用期間:3年以上
Rich Returns & Exchangesが返信しました 2023年6月23日

First, thank you for being a long-time user of Rich Returns! Second, thank you for the review and glad you find the app easy-to-use and the support helpful. Please let us know if there's anything else we can help with.

2023年8月10日

People, you must use this. It pays for itself over and over and over if you have any type of customer service in the area of returns. Set the rules, go do something else that makes money instead of paying someone to handle it and watch returns AND exchanges automate. It's awesome.

The Candleberry® Candle Company
アメリカ合衆国
アプリの使用期間:約3年
Rich Returns & Exchangesが返信しました 2023年8月17日

Thank you for the 5-star review. We really appreciate your feedback about how the allows merchants to focus on real money-making tasks instead of manually processing reviews. Thank you again!

2023年4月26日

We use this app for International returns/exchanges and it caters for our current needs perfectly. Recommended!

Sigr
スウェーデン
アプリの使用期間:3年弱
Rich Returns & Exchangesが返信しました 2023年4月26日

Thank you for your 5 star review! We are happy to hear that our app caters for your current needs perfectly and that you see the benefits of using it for international returns/exchanges. Thank you for your positive feedback! If there's anything else we can help with, please let us know.

2022年11月3日

J'utilise quotidiennement l'application pour gérer tous les retours et remboursement de notre boutique et jusqu'ici nous sommes satisfaits. Lorsque nous avons besoin d'un renseignement le support est très compréhensif et réactif. Nous apprécions donc de travailler avec Rich Returns.

Wopilo
フランス
アプリの使用期間:2年以上