Rich Returns & Exchanges , 74件のレビュー

This app has made our exchange/return process much smoother and easier for customers and staff! Great customer support too.

Awesome app! it is very easy to use and there are lots of different features available. The customer service is very fast, friendly and helpful.
So even if we had some trouble or missing features, the customer service acted promptly to find a workaround with us immediately or considered to add features in the future.

So by now we just went online with the app, we do not have had the chance to test e.g. the analytics feature by now, but as the rest works perfectly I cannot imagine that there will be any problems. :-)

For us as a shoe brand the perfect tool for managing and analysing returns. Especially the smooth process of managing exchanges will help to keep our customers happy. Onboarding was easy, customer support is great.

What a great app! For my fellow dutch shopify owners, dit is een app die ik je zeker wil aanraden voor je retour procedure.

Works perfectly for us. We ship both smaller items that fit USPS’s First-Class Mail as well as items over 1lb where we need Priority-Mail. This returns app has a functionality for USPS in place to choose the cheaper rate based on the weight which really helps us reduce costs for return labels. Laura helped us with the setup, really happy with the end result and our workflow for returns.

Just started using the app after looking around for ages. Easy to install and great configuration options. Loving the customer focus and looking forward to launching for our clients! Thanks team!

We're really impressed by Rich Returns and their developer support. We explored 5 other alternative apps beforehand and they were all either way overpriced or lacked the unique functionality that we needed and were not willing to adapt anything for us. Rich Returns has been adding and adjusting features we request within 24 hours. We highly recommend this app.
-@wolven

I used this app to move our current manual process of processing returns via customer-service to an automated system.

I really like how easy the app makes this process. I am not very technical to say the least and yet the interface is super simple in customizing all the settings to our liking. We sell luxury products so we want to provide extra service for our customers with a pre paid return label which I could setup through the app as well.

Thumbs up for the amazing support that helped me with an issue I faced.

very easy to use app. can add to the store easily. works as promised. support was great and helped me out. 5 stars *****

I downloaded about a dozen apps before finding this one. It's perfect for exactly what I needed and is priced reasonably