Rich Returns & Exchanges

Rich Returns & Exchanges

Preisgestaltung
Ab $19/Monat. Kostenloser Test verfügbar.
Bewertung
4,5 (78)

Automate returns & exchanges. Convert refunds to revenue with self-service returns.

Automated rules handle return approvals, eligibility windows, and refund types. Prepaid labels from 50+ carriers: UPS, USPS, Shippo, EasyPost, ShipStation, Canada Post. Exchange-first design: offer swaps or store credit before issuing refunds. Boost your revenue retention rate, reduce service times, enhance customer satisfaction, and optimise your operations.

Automated rules handle return approvals, eligibility windows, and refund types. Prepaid labels from 50+ carriers: UPS, USPS, Shippo, EasyPost, ShipStation, Canada Post. Exchange-first design: offer swaps or store credit before issuing refunds. Boost your revenue retention rate, reduce service times, enhance customer satisfaction, and optimise your operations. mehr
  • Self-service portal on your domain: branded, mobile-friendly, no login required.
  • Shop App integration (US merchants): much more returns retained as revenue.
  • Rule Builder: Automate eligibility, approvals, refund logic, fees, and labels
  • Prepaid return labels from 50+ carriers: UPS, Shippo, EasyPost, ShipStation.
  • Exchange-first flows: incentivize swaps and store credit over refunds.

Enthält unübersetzten Text

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Sprachen

Englisch

Für diese App ist keine Übersetzung auf Deutsch vorhanden.

Kompatibel mit

  • Kundenkonten
  • EasyPost
  • Gorgias
  • Klaviyo
  • Shippo
  • ShipStation
  • Shop Minis

Preisgestaltung

Standard

$19 / Monat

Our Standard Plan also includes popular integrations (Intercom, Klaviyo, and Gorgias), and Shopify Sync

Umfasst

  • 10 monthly returns ($1 per extra return)
  • Branded Returns Portal
  • Automated Prepaid Return Labels
  • Customer Notifications
  • Custom Return Reasons

30-tägiger kostenloser Test

Pro

$39 / Monat

Our Pro Plan includes all Standard features, and is perfect for stores who are starting to scale their business

Umfasst

  • 50 monthly returns $0.75 per extra
  • All Standard Features
  • Variant Exchanges
  • ResolutionHub
  • Analytics
  • Multi-Language Portal
  • CSV Export

30-tägiger kostenloser Test

Premium

$99 / Monat

Our Premium Plan includes all Pro features and more advanced features to automate your returns & exchanges

Umfasst

  • 100 monthly returns $0.5 per extra
  • All Pro Features
  • Advanced Rules (10 included)
  • Reports & Trends
  • Auto-Refunds
  • Automatic Exchanges

30-tägiger kostenloser Test

Enterprise Plus

$199 / Monat

Our Plus Plan includes all Premium features, and offers an enterprise solution to enhance your customers’ experience

Umfasst

  • 500+ monthly returns (scalable)
  • All Premium Features
  • Custom Domain
  • International Labels
  • Auto-Tracking
  • API Access
  • Stripe Integration

30-tägiger kostenloser Test

Enthält unübersetzten Text

Übersetzung anzeigen

Alle Gebühren werden in USD berechnet. Wiederkehrende und nutzungsabhängige Gebühren werden alle 30 Tage in Rechnung gestellt. Alle Preisoptionen anzeigen

Rezensionen (78)

Gesamtbewertung
4,5
Anzahl pro Bewertungsstufe
  • 91 % der Bewertungen sind 5 Sterne
  • 4 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 4 % der Bewertungen sind 1 Sterne
20. November 2024

we've been using rich returns for several years now, there has been some improvements the last few months and we are using the app with our shopify shop much more now. The customer service is always really helpful and you receive answers in a speedy manor. so if you ever have a problem, can't find a speicific setting or just have some feedback in general, you can be sure you'll receive help from an actual person and not just a bot. the integration with shopify is good and works well. No complaints on our side at all.

UND GRETEL
Deutschland
Etwa 4 jahre mit der App
26. Mai 2025

App does not really support multi-language. Very poor implementation with limitations.

For a claim it is not suitable. Also you have to pay extra for photo upload of customer and video is not even support.

Support is poor. You try to solve issues, but only standard answers follow which do not solve the problems.

App is quite basic. It is not made as a plattform, because every manual interaction has to be handled through another tool or shopify.

Onboarding support poor.

KAQTU Design
Schweiz
11 tage mit der App
Bearbeitet am 11. April 2025

Very Nice app. For our purpose the best return app in the app store right now.
What really stands out is the support. Thanks everyone for your help whenever we contact you.

Sennheiser
Deutschland
Fast 4 jahre mit der App
Rich Returns & Exchanges hat geantwortet 31. Mai 2023

Thank you for your 5-star rating! We’re happy to hear that you’ve found Rich Returns to be the best return app and are especially grateful for the compliments on our customer service! Your support is appreciated. Thank you again!

Support

App-Support wird von Rich Returns & Exchanges bereitgestellt.

Ressourcen

Dieser Entwickler bietet keinen direkten Support auf Deutsch an.

Entwickler

Rich Returns & Exchanges

AppHub LLC, 116 Huntington Avenue, 15th Floor, Boston, MA, 02116, US

Eingeführt

23. Januar 2019

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