Rich Returns & Exchanges

Rich Returns & Exchanges

Tarification
À partir de $19 /mois. Essai gratuit disponible.
Note
4,9 (76)

Easily automate your customer returns, exchanges, refunds, prepaid return labels, and store credit!

Streamline your returns and exchanges to save valuable time and improve customer satisfaction. Create a custom-branded returns portal that directly integrates with your store & allows customers to quickly process returns and exchanges. You can suggest exchanges instead of returns to recapture potential lost revenue. Automatically generate prepaid return labels from 50+ carriers worldwide. Keep your customers informed throughout the entire returns and exchanges process with automated emails.

Streamline your returns and exchanges to save valuable time and improve customer satisfaction. Create a custom-branded returns portal that directly integrates with your store & allows customers to quickly process returns and exchanges. You can suggest exchanges instead of returns to recapture potential lost revenue. Automatically generate prepaid return labels from 50+ carriers worldwide. Keep your customers informed throughout the entire returns and exchanges process with automated emails. plus
  • Self-service, custom-branded return portal to reduce return processing time
  • Automate shipping return labels to make the entire process smooth for customers
  • Set up automated rules to accommodate your return policy and exchange terms
  • Keep your customers updated and happy with automated email notifications
  • Easily integrate into your business processes like ERP, IMS, CRM, & 3PL systems

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Étiquettes et emballages

Sélection du transporteur, Création d’étiquette, Multilingue, Étiquettes de retour, Règles d’expédition

Gestion des expéditions

Notifications par e-mail, Suivi en temps réel

Lancement

23 janvier 2019

Langues

anglais

Cette application n’est pas traduite en français

Fonctionne avec

Shippo, ShipStation, EasyPost, Klaviyo, 85+ Global Carriers, Intercom

Tarification

Standard

$19 / mois

Our Standard Plan also includes popular integrations (Intercom, Klaviyo, and Gorgias), and Shopify Sync

  • 10 monthly returns ($1 per extra return)
  • Branded Returns Portal
  • Automated Prepaid Return Labels
  • Customer Notifications
  • Custom Return Reasons

Essai gratuit de 14 jours

Pro

$39 / mois

Our Pro Plan includes all Standard features, and is perfect for stores who are starting to scale their business

  • 50 monthly returns ($0.75 per extra return)
  • All Standard Features
  • Variant Exchanges
  • ResolutionHub
  • Analytics
  • Multi-Language Portal
  • CSV Export

Essai gratuit de 14 jours

Premium

$99 / mois

Our Premium Plan includes all Pro features and more advanced features to automate your returns & exchanges

  • 100 monthly returns ($0.5 per extra return)
  • All Pro Features
  • Advanced Rules (10 included)
  • Reports & Trends
  • Auto-Refunds
  • Automatic Exchanges

Essai gratuit de 14 jours

Plus

$199 / mois

Our Plus Plan includes all Premium features, and offers an enterprise solution to enhance your customers’ experience

  • 500+ monthly returns (scalable)
  • All Premium Features
  • Custom Domain
  • International Labels
  • Auto-Tracking
  • API Access
  • Stripe Integration

Essai gratuit de 14 jours

Standard

$19 / mois

Our Standard Plan also includes popular integrations (Intercom, Klaviyo, and Gorgias), and Shopify Sync

  • 10 monthly returns ($1 per extra return)
  • Branded Returns Portal
  • Automated Prepaid Return Labels
  • Customer Notifications
  • Custom Return Reasons

Essai gratuit de 14 jours

Pro

$39 / mois

Our Pro Plan includes all Standard features, and is perfect for stores who are starting to scale their business

  • 50 monthly returns ($0.75 per extra return)
  • All Standard Features
  • Variant Exchanges
  • ResolutionHub
  • Analytics
  • Multi-Language Portal
  • CSV Export

Essai gratuit de 14 jours

Premium

$99 / mois

Our Premium Plan includes all Pro features and more advanced features to automate your returns & exchanges

  • 100 monthly returns ($0.5 per extra return)
  • All Pro Features
  • Advanced Rules (10 included)
  • Reports & Trends
  • Auto-Refunds
  • Automatic Exchanges

Essai gratuit de 14 jours

Plus

$199 / mois

Our Plus Plan includes all Premium features, and offers an enterprise solution to enhance your customers’ experience

  • 500+ monthly returns (scalable)
  • All Premium Features
  • Custom Domain
  • International Labels
  • Auto-Tracking
  • API Access
  • Stripe Integration

Essai gratuit de 14 jours

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Tous les frais sont facturés en USD. Les frais récurrents et basés sur l’utilisation sont facturés tous les 30 jours. Voir toutes les options de tarification

Avis (76)

Note globale
4,9
Nombre d’avis par note
  • 93 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
23 avril 2024

I've used this app for my store for years, and am really happy with the features for the price. The team are SUPER responsive and always extremely accommodating with any help requests. For any business that needs a simple, streamlined returns portal, this is the one!

Nobody's Princess
Australie
Presque 2 ans d’utilisation de l’application
17 mai 2024

We are a sporting goods company, and Rich Returns has been an amazing addition to our e-commerce store. It has made our return and exchange process so much easier for our customers and team to manage and view reports. RichReturns is user friendly even for those who are not that tech savy. After researching and consulting with other apps we chose RichReturns because they offered the tech support and unique customizations we needed for our store. Andrej, has been exceptional in responding and helping us set up our account and navigate any changes we needed along the way. Highly recommend this for business that want a seamless, customizable, and more efficient way for handling and managing exchanges and returns.

The Kinetic Arm
États-Unis
Environ 2 mois d’utilisation de l’application
25 avril 2024

We used a different returns app but it was really slow and expensive. We switched to Rich Returns and couldn't be happier. Andrej goes out of his way to provide support for any issues and the app works great. It is very responsive and gives a lot of customization options. It also works out cheaper than other return apps in the long run. Will definitely recommend - 10/10!

Parkas South Africa
Afrique du Sud
29 jours d’utilisation de l’application
7 mars 2024

Great solution that can scale with you as your business grows.

Gives you all the tools to provide a seamless returns and exchanges experience to customers. Also, very insightful data to help you improve.

Crossrope
États-Unis
Presque 4 ans d’utilisation de l’application
Rich Returns & Exchanges a répondu 11 mars 2024

Thank you for taking the time to share your positive experience with our solution! We're thrilled to hear that our platform has proven to be a great fit for your business needs and that you find it scalable as your business grows.

Ensuring a seamless returns and exchanges experience for customers is a key priority for us, and we're delighted to know that our tools have contributed to this aspect of your operations. Additionally, it's fantastic to hear that you find the data insights provided by our solution valuable for continuous improvement.

We appreciate your feedback and look forward to supporting your business as it continues to thrive. If you have any further comments or suggestions, feel free to reach out – we're here to help!

5 avril 2024

Very quick responses.

Showcase
Canada
Plus de 2 ans d’utilisation de l’application

Assistance

Rich Returns & Exchanges peut répondre à toutes vos questions concernant Rich Returns & Exchanges.

Développeur

Rich Returns & Exchanges

AppHub LLC, 116 Huntington Avenue, 15th Floor, Boston, MA, 02116, US

Ressources

Ce développeur n’offre pas d’assistance directe en Français.

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