Rich Returns & Exchanges

Rich Returns & Exchanges

Preços
A partir de $19/mês. Avaliação gratuita disponível.
Classificação
4,6 (83)

Simplify returns: automated refunds, exchanges, store credit, prepaid labels, & Shop app integration

Streamline your returns & exchanges to save valuable time and improve customer satisfaction. Create a custom-branded returns portal that directly integrates with your store & the Shop app, allowing customers to process returns and exchanges quickly. You can suggest exchanges instead of returns to recapture potential lost revenue. Automatically generate prepaid return labels from 100+ carriers worldwide. Keep your customers informed with automated emails.

Streamline your returns & exchanges to save valuable time and improve customer satisfaction. Create a custom-branded returns portal that directly integrates with your store & the Shop app, allowing customers to process returns and exchanges quickly. You can suggest exchanges instead of returns to recapture potential lost revenue. Automatically generate prepaid return labels from 100+ carriers worldwide. Keep your customers informed with automated emails. mais
  • Self-service, custom-branded return portal to reduce return processing time
  • Offer a mobile-first experience with returns in Shop App checkout
  • Automate rules & emails for your return policy, exchange terms, and updates.
  • Automate shipping return labels to make the entire process smooth for customers
  • Easily integrate into your business processes like ERP, IMS, CRM, & 3PL systems

Idiomas

inglês

Esta aplicação não está traduzida em português (Portugal)

Funciona com

Preços

Standard

$19 / mês

Our Standard Plan also includes popular integrations (Intercom, Klaviyo, and Gorgias), and Shopify Sync

  • 10 monthly returns ($1 per extra return)
  • Branded Returns Portal
  • Automated Prepaid Return Labels
  • Customer Notifications
  • Custom Return Reasons

Avaliação gratuita de 30 dia

Pro

$39 / mês

Our Pro Plan includes all Standard features, and is perfect for stores who are starting to scale their business

  • 50 monthly returns $0.75 per extra
  • All Standard Features
  • Variant Exchanges
  • ResolutionHub
  • Analytics
  • Multi-Language Portal
  • CSV Export

Avaliação gratuita de 30 dia

Premium

$99 / mês

Our Premium Plan includes all Pro features and more advanced features to automate your returns & exchanges

  • 100 monthly returns $0.5 per extra
  • All Pro Features
  • Advanced Rules (10 included)
  • Reports & Trends
  • Auto-Refunds
  • Automatic Exchanges

Avaliação gratuita de 30 dia

Plus

$199 / mês

Our Plus Plan includes all Premium features, and offers an enterprise solution to enhance your customers’ experience

  • 500+ monthly returns (scalable)
  • All Premium Features
  • Custom Domain
  • International Labels
  • Auto-Tracking
  • API Access
  • Stripe Integration

Avaliação gratuita de 30 dia

Todas as taxas são faturadas em USD. As taxas recorrentes e com base na utilização são faturadas a cada 30 dias. Ver todas as opções de preços

Avaliações (83)

Avaliação geral
4,6
Pontuação por nível de classificação
  • 93% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 4% das classificações são de 1 estrelas
4 de junho de 2025

We needed a full featured return app that was easy to setup and a return portal that is simple for our customers to use. This is it. It is working as expected and support has been great.

Best Dressed Child
Estados Unidos
Aproximadamente 1 mês usando a aplicação
24 de fevereiro de 2025

I have been using this app for several years. They are constantly improving and adding new features. Their support is also very responsive if any issues arise. Happy to give this 5-star review!

Puzzle Ring Store
Estados Unidos
Aproximadamente 4 anos usando a aplicação
26 de maio de 2025

App does not really support multi-language. Very poor implementation with limitations.

For a claim it is not suitable. Also you have to pay extra for photo upload of customer and video is not even support.

Support is poor. You try to solve issues, but only standard answers follow which do not solve the problems.

App is quite basic. It is not made as a plattform, because every manual interaction has to be handled through another tool or shopify.

Onboarding support poor.

KAQTU Design
Suíça
11 dias usando a aplicação
28 de fevereiro de 2025

Anrej and the team are incredibly responsive to questions regarding functionality or troubleshooting. We have been using Rich Returns for several months now and are impressed with all it can do. This has grown our exchange program, helped us retain customers and revenue, and cut down on workload and errors internally. I researched several competitors before deciding on Rich Returns and am very pleased with our decision.

Shop Cadets
Estados Unidos
5 meses usando a aplicação
30 de abril de 2025

If you want an app that you can design to fit your brand, and with all possible features, then this is the app for you!

Grand Lè Mar
Suécia
Mais de 4 anos usando a aplicação

Assistência

Assistência à aplicação fornecida por Rich Returns & Exchanges.

Recursos

Este programador não oferece assistência direta em Português (portugal).

Programador

Rich Returns & Exchanges

AppHub LLC, 116 Huntington Avenue, 15th Floor, Boston, MA, 02116, US

Lançada

23 de janeiro de 2019

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