Anzahl pro Bewertungsstufe
  • 98 % der Bewertungen sind 5 Sterne
  • 2 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 0 % der Bewertungen sind 1 Sterne
14. Juli 2023

I got this app today and loved the ease of use and navigation. Very beginner-friendly to set up. I would recommend this app because of the excellent customer service delivered by Abbie. This assures me that my problem would be resolved quickly whenever I face any challenge with RIVO Apps. The prompt response to my inquiry was amazing. My concerns were resolved in the call. Other solutions that could help my website were suggested. The tone and the mood of the conversation were very friendly and supportive. It felt like walking to a physical office and being helped by an expert. Kudos to Abbie for the extraordinary customer experience. You are the best. Thanks.

Etwa 3 stunden mit der App
Rivo hat geantwortet 20. Juli 2023

Thank you so much for your feedback! So glad to know that you loved our app. 🙌 We appreciate your recommendation and are always here to help you with any challenges.
- Lea & Rivo Team

7. November 2022

The fact that this app allows you to remove their branding to use your own, it gives us (merchants) full flexibility of true customization for our customers. Jel went above and beyond to help us out. The customer service behind this team is by far the best I've ever had. We look up to them to offer a customer service experience.

Vereinigte Staaten
12 tage mit der App
Rivo hat geantwortet 9. November 2022

This review made our day! ✨ Thank you so much for the kind words, and we are here anytime you need us. 🤩 Much appreciated, Kevin

Bearbeitet am 11. Dezember 2022

The installation and ability to customize the pop-up were very easy. Also chatted with Lance to remove the Rivo logo (which by the way is FREE), and he provided a few tips that I had not even considered to improve my site.

Can Do Kingdom Kids
Vereinigte Staaten
Etwa eine stunde mit der App
Rivo hat geantwortet 12. Dezember 2022

Thank you so much for the feedback and 5-Stars! We're so glad you like the installation process. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin

28. November 2022

Really cool app. Easy to use, has custom css, so you can play with the code and create your own beautiful pop up. And customer support - really big applause to Abbie who helped me out. I highly recommend this app!

Behäppi Puzzles
Etwa 2 stunden mit der App
Rivo hat geantwortet 28. November 2022

Thank you for the wonderful review! 😍 We appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

19. November 2022

I installed this application couple minutes ago and from the beginning the setup process was super easy and user friendly. Also I should say their customer service on another level. I would recommend this app to anyone.

Seventh Affair
Sri Lanka
7 monate mit der App
Rivo hat geantwortet 21. November 2022

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin

11. November 2022

I just started using this app but so far so good. Seems easy to use and self explanatory. My customer service rep Yaci was very charming and helpful she even told me there was a problem with my Instagram link after trying to follow me. If it wasn't for her I never would have known. Overall happy so far.

The Pretty Traphouze LLC.
Vereinigte Staaten
Etwa 5 stunden mit der App
Rivo hat geantwortet 14. November 2022

Wonderful! 🙌 Thanks so much for choosing our app and sharing the positive feedback! If any questions come up or if we can help along the way, feel free to reach out to us anytime. All the best, Kevin

14. Juni 2023

This is a great, little free app that does exactly what it says it does. It works better for newsletter sign-ups with unique discount codes than any of the paid apps we have tried. Also, their tech support is great and quick!

Mountain Madness Soap Co.
Vereinigte Staaten
4 monate mit der App
Rivo hat geantwortet 15. Juni 2023

Thank you so much for your kind words! we're so glad to hear that our support team was helpful and quick in resolving any issues you had. We appreciate your business and hope to assist you again soon! - Lea, Rivo Support Manager

11. Juli 2023

I've not very tech savvy, so I reached out to their customer service for some issues. I've had the pleasure of dealing with Arianne, who helped me with not only all the issues I was having trouble with, but also offered some benefits and advice for other things. My problems were solved, and my store looks a lot better.

10/10 customer service support.

Etwa 3 stunden mit der App
Rivo hat geantwortet 13. Juli 2023

So glad our team could help out 😊 We always aim to go above and beyond to help our customers. Thanks a ton for the review and we appreciate your kind words. If you need anything else, we're here to assist!
- Lea & Rivo Team

2. November 2022

Jel was very, very helpful she went above & beyond her job to make sure I was happy she has a great eye for detail because she seen something I was missing on my store and helped me add that favicon to my page with know problems... Thanks Jel your awesome keep up the grate work.....

Ladies Swagger
Vereinigte Staaten
5 monate mit der App
Rivo hat geantwortet 2. November 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our services and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

1. April 2023

Just contacted Rivo support in order to ask why the CSS option was not available.
Paul not only solved it almost immediatel as also suggested some other modifications that will make my site much better.
Quick and objective.
Questions solved in minutes.

Porsche Pre-Owned Rio
41 minuten mit der App
Rivo hat geantwortet 2. April 2023

We pride ourselves on providing top-notch customer support and always strive to exceed our customers' expectations. Your feedback is greatly appreciated, and we look forward to continuing to provide you with excellent service.
Best wishes, Kevin