Gesamtbewertung
5
Anzahl pro Bewertungsstufe
  • 98 % der Bewertungen sind 5 Sterne
  • 2 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 0 % der Bewertungen sind 1 Sterne
11. März 2024

Jamie was very helpful in walking me through the set up process. Always helpful when wrapping your head around a new product/feature. Thank you!

KOUDA
Vereinigte Staaten
35 minuten mit der App
TYDAL hat geantwortet 13. März 2024

So glad to help you navigate through the setup! It's our pleasure to make your experience smoother. If you have any more questions, just reach out. Thank you! 🌟
- Kevin & TYDAL Team

6. Dezember 2023

This app is great. I think it will make a huge difference to my store. Also the service and support Jel provided me with was the best service I have ever received!!! So much care an attention to detail was provided in helping me with my store. I am beyond grateful! Thank you!!!

CreativeLC
Vereinigtes Königreich
3 monate mit der App
TYDAL hat geantwortet 8. Dezember 2023

So glad our app and service made a difference for your store! We're here to help. Thank you for your feedback!
- Lea & Rivo Team

2. Februar 2024

So far, I like this widget/app, but I just implemented it, so we will see in the coming days as customers use it. I will say that from a style perspective, it would be ideal that it carried the main font from the site (as it is a iframe, it doesn't), but with custom CSS enabled I could copy the styles for the site over to the custom CSS area. Out of the box, it would be ideal that the popup was styled better (more whitespace), but, again, with custom CSS, you can accomplish all you need. Jel from support was a great help!

21Five Bookstore
Kanada
Etwa 18 stunden mit der App
TYDAL hat geantwortet 5. Februar 2024

Great to hear you're liking the widget/app so far! Thanks for the valuable feedback on styling. If there's anything else we could do to enhance your experience, please let us know. We're always here to assist.
- Kevin & Rivo Team

16. Februar 2024

Helpful support and app seems to work well, easy to setup and free!

ZedLabz
Vereinigtes Königreich
Etwa 12 stunden mit der App
TYDAL hat geantwortet 19. Februar 2024

Great to hear the app works well for you and setup was a breeze! Thanks for appreciating our support. Enjoy the app and here if you need us!
- Kevin & TYDAL Team

18. Februar 2024

Abbie was very helpful and gave me some tips on my shop like what to add and how to change a few things that would make my shop more professional!

Treace's Treasures
Vereinigte Staaten
34 minuten mit der App
TYDAL hat geantwortet 20. Februar 2024

Happy to hear we could provide valuable tips for your shop! We aim to help your business shine. Thanks for the kind words!
- Kevin & TYDAL Team

4. April 2024

Great app! It has so many useful functions for collecting emails and support are amazing!

The Natural Worth
Vereinigtes Königreich
Etwa 3 stunden mit der App
TYDAL hat geantwortet 5. April 2024

Thrilled you're loving the app and finding the email collection functions useful! Big thanks for the support shout-out. 😊 We're here to help anytime!
- Kevin & TYDAL Team

11. Dezember 2023

Paul was amazing, couldn’t have helped me more. He made it very easy for me and added help where I didn’t think think it was needed at first. 10/10 for me

UFORIA
Vereinigtes Königreich
21 tage mit der App
TYDAL hat geantwortet 13. Dezember 2023

Really happy to hear you had such a great experience! It's awesome that our team could make things easier and add extra help. Thanks for the review!
- Lea & Rivo Team

15. Februar 2024

great experience, very nice and clean interface, also my agent Abby was very very knowledgeable and helpful, best customer service rep i've ever had, she even suggested helpful things to make my site much better

Wigs4uJax
Vereinigte Staaten
Etwa eine stunde mit der App
TYDAL hat geantwortet 19. Februar 2024

So glad you had a great experience and loved the interface! Thrilled to hear our agent was so helpful and could enhance your site. Thanks for the high praise! We're here to help anytime. 🌟
- Kevin & TYDAL Team

11. Dezember 2023

Easy to setup and customize. The customer support was really great, Abbie connected instantly and helped me out with some issues. It has just the right features I needed.

OSHADI
Indien
15 tage mit der App
TYDAL hat geantwortet 20. Dezember 2023

Glad to hear the setup was easy, and our support team was there to assist! Happy you found the features you needed.
- Lea & Rivo Team

26. März 2024

jamie was very informative and helpful in many ways!
gave me pointers on my website and sent step by step instructions to do so.
thank you jamie!

eve.by.desire
Vereinigte Staaten
32 minuten mit der App
TYDAL hat geantwortet 28. März 2024

Thrilled to help and glad you found the advice useful! Thanks for the shout-out. If you have more questions, we're here for you.
- Kevin & TYDAL Team