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So helpful and the customer service was fast and easy. The pop up seamlessly installed and works well to capture users.
We appreciate the 5-Star review! 🌟 These reviews make our day here. Thanks, Kevin
She helped me get my request done fast didnt have to wait in the chat long with no answer. She gave me tips for my store and helped me create my first opt-in. Thank you so much for making it easy.
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin
Abbie was extremely helpful. She provided me with answers to my questions and also offered me a few links to guide me on how to add pre-made links. I've been getting little to no help from other places but I did not feel that way here. Thanks Abbie
So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team would be delighted to assist you. 😊 Much appreciated, Kevin
Jel provided great support via the chat and suggested other easy improvements for my shopify store. Thank you!!
Your satisfaction is our top priority, so it's wonderful to hear that we're delivering on that. If there's anything else we can do to help, please don't hesitate to reach out.
Best regards, Kevin
At first, I thought when I send out a question, it would take forever to receive an email. However, after sending out questions, I got a reply in less than a minute. It's still baffling me how they do it. Additionally, Pete was the one who answered my question. After that, he went on to give me additional advice for my website. Amazing customer care. The pop-up is also really easy to set up. However, I recommend adding a feature where it's possible to remove the no thanks button as some websites would want an email 100% of the time. Other then that, everything is amazing. Will reccomend.
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. Cheers, Kevin
Çok hızlı bir şekilde destek alabildim. Bu süper!
Hızlı bir şekilde destek aldığınızı duymak harika; süper hizmet sunmayı seviyoruz! Olumlu geri bildiriminiz için teşekkür ederiz!
- Kevin ve Rivo Ekibi
This app is amazing for all the free feature they offer! i was assisted by Abbie and she was amazing at helping me out and even giving a small suggestion to my shoplifty store for better customer retention. She rocks!
Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟Cheers, Kevin
This app is great at capturing emails when customers first enter the site and the customer service goes above and beyond.
So glad that you like our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin
L'application est simple d'utilisation et propose tout ce qu'il faut. Betty a été d'une grande aide et a même ajouté plus de fonctionnalités gratuitement. J'ai apprécié sa gentillesse et sa rapidité. C'est agréable de se faire accompagner comme cela sur sa boutique.
Merci beaucoup pour les 5 étoiles! Si vous avez des questions ou si nous pouvons vous aider en cours de route, n'hésitez pas à nous contacter à tout moment. Heureux d'aider de toutes les manières possibles. 😊 Bravo, Kévin
I do not give reviews very often, but when I do, it is 1000% worth it! Rivo is an excellent application with all the use-cases of an email capture pop-up application. It is easy to use, but most importantly the support team behind it is incredibly professional and helpful towards all matters. I would give it 10 stars if it was possible. Absolutely recommended!! Pete is an absolutely beast of a support agent!
Your review absolutely made our day! Thanks for your kind words they mean the world to us. We're here to continue exceeding your expectations, so reach out anytime. We truly appreciate your recommendation! 🚀
- Lea & Rivo Team