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Pat was SO helpful and quick to respond! I love the use of GIFs, makes such a lovely change talking to an actual person rather than a robot helpline. Thank you!
Excellent! ✨ It's music to our ears that you are happy with our customer support! Let us know anytime if there's anything else we can do along the way. 😃 Thanks, Kevin
A great help , just when I needed it. Nothing was to hard. Appreciate your help today thanks
So happy we could assist you when you needed it! We're always here to help. Thanks for choosing us! 😊👍
- Kevin & TYDAL Team
Nice app and very user-friendly. It's so easy to set up a pop-up window.
The support team is so kind and quick. I contacted them and they help me in a minute. So much apprreciated.
I recommend this app to everyone who wants to use this feature in Shopify.
So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin
Great customer service interaction and a very useful tool! If you get a chance to speak with Ryan, you'll both be helped and entertained!
Thanks for the 5-Star review! 🌟 So happy that you have enjoyed your interaction with us. We greatly appreciate you using the app! 😊 Best wishes, Kevin
Lovely costumer service! Abbie is lovely and super kind. Everything great, super intuitive! Love it!
Thank you so much for the kind words! Its great to hear that you had an excellent experience and our team was able to provide personalized and friendly support. We appreciate your feedback! - Lea, Rivo Support Manager
Apart from the easy to use app, Pete from tech support has been extremely helpful towards our enquiry.
Your 5-star review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟 Cheers, Kevin
I used this app for adding email pop ups. The customer service from Arianne was wonderful. Excited to see how this helps with email capture, but so far the setup was easy peasy lemon squeezy.
Awesome✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Much appreciated, Kevin
I just installed this app and can't wait to see all it can do. I just chatted with Paul about removing the rivo branding on the pop up and let me tell you, the customer service was absolutely amazing! I was taken care of right away, no long waits for a response, very helpful, friendly and funny. Thanks so much!!
Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Best wishes, Kevin
What amazing app. My store shin when I install it, thank's you especially YACI, she is a great helper
We're so excited that our app has provided good results for your store so far! Feel free to reach out any time if you have any further questions or if we can help along the way. Your review is very much appreciated! 🙌 Cheers, Kevin
I needed help and I was fortunate to have Chatted with Jel, she helped me and gave me some helpful suggestions and links after reviewing my store.
Rivo offers a lot of free features for your store, especially startup businesses.
I recommend Rivo.
Thank you so much for the kind words! We strive to offer valuable features to help businesses grow and succeed. Don't hesitate to reach out if you need anything else! - Lea, Rivo Support Manager