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I needed customer support to activate some features on my account and Sam was extremely efficient, very personable and made my experience much better than I first assumed it would go. Customer service like Sam seems to be a lost art in todays age but it is great to know that with people like him helping out, things get done fast and friendly!
We're delighted to hear our support team exceeded your expectations! Fast, friendly service is what we strive for. Thanks for your kind words! 😊
- Kevin & TYDAL Team
Sam was very helpful and was able to walk me through the steps of getting the pop up off of my landing page! Saved me so much time of trying to figure it out myself!
So glad we could help you streamline the process and save time! If you need anything else, just reach out. Happy to assist! 😊
- Kevin & TYDAL Team
A great help , just when I needed it. Nothing was to hard. Appreciate your help today thanks
So happy we could assist you when you needed it! We're always here to help. Thanks for choosing us! 😊👍
- Kevin & TYDAL Team
I had an issue and the help center (Jamie) quickly resolved it via chat and even gave me some suggestions for business changes related to my shopify store which was very helpful. Good job!
Delighted to assist! We're here to solve problems and help your business thrive. Don't hesitate to reach out anytime you need assistance. Thank you!
- Kevin & TYDAL Team
I installed this pop up app to help build my mailing list. Set up was easy but initially it didn't auto pop up, so I contacted Support. Dealt with Sam who had the issue fixed in literally 2 mins. Super helpful and fast support. App looks great.
Glad to hear our support team could quickly fix the issue for you! Enjoy the app and thanks for sharing your positive experience. 🚀
- Kevin & TYDAL Team
Great app! Integration was really easy and simple, along with the customisation.
Jamie on the live help chat was quick to reply and got any of my questions resolved. Super happy!!
Thank you! We're thrilled to hear you found the integration smooth and love our live chat support. Happy to help anytime! 😊
- Kevin & TYDAL Team
Amazing App user friendly for merchants. Quick Response Times Overall an Awesome App
We're so happy our app is making things easier for merchants and that you're enjoying our quick response times. Thanks for your support! 😊
- Kevin & TYDAL Team
easy to use with all required features.
further Customization with helpful team of Tydal possible
Special thanks to Sam for quick and super suport!
Thank you for your feedback! We're happy to hear you found it easy to use and our team helpful. Special thanks back for your kind words!
- Kevin & TYDAL Team
It's very easy and intuitive to set up, and any issues are quickly resolved by the support team. Thank you, creators, for this awesome app and thank you, Jamie, for a light-speed issue resolving!
We're so glad you found setup a breeze and our support speedy! Thanks for your kind words and for choosing our app. Here's to a great journey ahead! 🚀
- Kevin & TYDAL Team
Great app. Easy to use. Super friendly help desk. Would definitely recommend!
Thank you for your awesome review! We're happy you find the app easy to use and our help desk friendly. Your recommendation means a lot to us! 😊
- Kevin & TYDAL Team