Recensioni (4.628)
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In base alla valutazione
The app is easy to navigate and the Tydal team was very quick and helpful.
Glad you find the app easy to use and our team responsive! Thanks for the kind words. We're here to help anytime!
- Kevin & TYDAL Team
This shouldn’t be 5 stars. It doesn’t do double opt-in. The feature was requested 2 years ago on their public dev board inside the app.
Great if you want to give people a discount, terrible if you actually want to build your email list.
Hi Keith,
Lea here from Rivo! So sorry that our app didn't meet your expectations this time around, especially concerning the double opt-in feature. I know how important this is for your business and building your email list.
While we can't provide a exact ETA for its release currently, we assure you that our team is working on improving our app. We aim to create suitable features for all our users' needs.
I have also reached out to you via email. Feel free to reply to that thread if you need further assistance or have other concerns.
Thank you for your understanding and your valued feedback!
Best Regards,
Lea
Excellent, and customer service was quick, direct and precise with resolving my issue!
Great to hear we could resolve your issue swiftly and effectively! Your positive experience is our goal. Thanks for the wonderful feedback!
- Kevin & TYDAL Team
Friendly customer service. Quick and accurate response. Would highly recommend.
Thanks so much! Happy to hear our service hit the mark for you. Appreciate your recommendation and we're here anytime you need!
- Kevin & TYDAL Team
great experience, very nice and clean interface, also my agent Abby was very very knowledgeable and helpful, best customer service rep i've ever had, she even suggested helpful things to make my site much better
So glad you had a great experience and loved the interface! Thrilled to hear our agent was so helpful and could enhance your site. Thanks for the high praise! We're here to help anytime. 🌟
- Kevin & TYDAL Team
very well
Thank you so much for the review! Feel free to reach out if you need help along the way! 🙂
- Kevin & Rivo Team
great customer service so far
Thanks for the kind words! We're thrilled to hear you're happy with our service. 😊
- Kevin & TYDAL Team
Mica was beyond helpful today. Not only answering our questions but also made incredibly helpful suggestions that we had not even thought of. This ap is easy to use and intuitive. It has all the features we need as well as AMAZING customer service. Cannot say enough about how refreshing it is to actually experience good customer service these days. Thank you for being awesome!
It's wonderful that you're enjoying the app and the service. We really appreciate your kind words and are here whenever you need us. Thank you for the awesome review!
- Kevin & Rivo Team
Jel is the best, really kind and passionate with her job.
Wonderful! Our team strives to be kind and passionate in everything we do. Thanks for appreciating our customer service! 😊
- Kevin & Rivo Team
So far, I like this widget/app, but I just implemented it, so we will see in the coming days as customers use it. I will say that from a style perspective, it would be ideal that it carried the main font from the site (as it is a iframe, it doesn't), but with custom CSS enabled I could copy the styles for the site over to the custom CSS area. Out of the box, it would be ideal that the popup was styled better (more whitespace), but, again, with custom CSS, you can accomplish all you need. Jel from support was a great help!
Great to hear you're liking the widget/app so far! Thanks for the valuable feedback on styling. If there's anything else we could do to enhance your experience, please let us know. We're always here to assist.
- Kevin & Rivo Team