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Customer service from Alex was very quick, responsive and helpful. Very Happy with the service thus far. In terms of the app, its intuitive to use, still in the early business days of streamlining our e-commerce side of business so time will tell how useful this will be for us as a tool however so far so good.
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
I really love this app, it has all the features you need for an effective store popup, unlike some others I've tried. You can add your logo, set what happens if the popup is closed, have a sticky bar to remind them to use their coupon code, and lots more. Their support is great too, I worked with their support agent Pete to finish getting the plugin setup, and he was really helpful! Definitely recommended.
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. Cheers, Kevin
It was my first time using this app. I contacted support services and Mica was very helpful and answered all my questions.
So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin
Great app that makes it easy to create pop-ups! Customer service is top-notch as well! I spoke to Jel and she was quick to reply and take action! She also went above and beyond and gave me a suggestion on how to improve my store!
We're so happy to see that you had a 5-Star experience! ✨ We're always striving to help you and your business succeed! Cheers, Kevin
This app is very nice to add to your store, easy to use, and quick to set up. Customer service was beneficial.
We're so glad to hear that you like our app! Our team has worked hard to create a user-friendly and enjoyable experience, so it's always great to receive positive feedback. 🙂
Thanks, Kevin
Everything works well, easy to set up, and super friendly support chat! They'll help you set up the banner and will give you extra features too
Wonderful! Thanks so much for sharing your feedback and 5-star review! If you need help along the way, just let us know. We're always available anytime. Much appreciated, Kevin
Nice support i love it. it's AMAZING TO WORK WITH RIVO. VERRRYYYYYYYYYYYYYYYYYYYYYYYYY RECOMMANDEDDDDD
Thanks so much for the 5-Stars and for recommending us to the Shopify community! 🌟Cheers, Kevin
I recently contacted Rivo for some customization needs and was impressed with the prompt and professional support provided by their representative, Abbie. She was incredibly helpful and made the process a breeze. I'm thrilled with the level of customer service I received and hope that Rivo recognizes and holds onto talented employees like Abbie.
You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team here at Rivo will be happy to assist you. 🙂 Thanks, Kevin
Paul was awesome and kind in helping me remove the branding. He gave me some suggestions as well. Recommend this app if you are new and looking into Email pop-ups.
What a wonderful review! ✨ Thank you so much for the positive feedback and for recommending us to the Shopify community! Best wishes, Kevin
awesome app awesome service! really helped me out and got quick responses! nice lay outs for the popup!
Thank you so much for the 5-stars and positive feedback! Cheers, Kevin