Recensioni (4.651)

Valutazione complessiva
5
Numero di recensioni per livello
  • Il 98% delle recensioni ha 5 stelle
  • Il 2% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 0% delle recensioni ha 1 stelle
5 febbraio 2023

I am so happy with my experience so far. Arianne was super supportive and helpful, + patient and kind. Thank you so much!!

foonie
Canada
Circa un'ora di utilizzo dell’app
TYDAL ha risposto 5 febbraio 2023

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Best wishes, Kevin

29 novembre 2022

Fast and very convenient. Looks great in store and the app has great support! Jel (from the chat support) was very kind and answered my questions fast and helped me. Thank you again! :)

KOMPOTSHOP 🍇
Bulgaria
Circa un'ora di utilizzo dell’app
TYDAL ha risposto 29 novembre 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

5 giugno 2023

Paul was super helpful in getting my request fulfilled quickly. He even helped provide some tips in order to improve my store! Definitely recommend using this app.

Lucy Lovely
Stati Uniti
Circa un'ora di utilizzo dell’app
TYDAL ha risposto 5 giugno 2023

Thank you for your feedback! Our team always aims to provide not just solutions, but also helpful advice to improve user experience. Don't hesitate to reach out if you need any assistance in the future. - Lea, Rivo Support Manager

5 febbraio 2022

Very nice support and very nice service. Its very user friendly to use and i can recommend this app to everyone.

Orkan Çe
Germania
Circa un'ora di utilizzo dell’app
TYDAL ha risposto 7 febbraio 2022

Thanks so much for the 5-stars and for recommending us to the community! 🎉 All the best, Kevin

Data modifica: 9 maggio 2022

Great customer support!! App works as designed, and they are very helpful! Great for email popups, and similar requirements. James is great!!

Antique Candle Co. - Wholesale
Stati Uniti
Circa un'ora di utilizzo dell’app
TYDAL ha risposto 9 maggio 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 😊 Thanks, Kevin

29 aprile 2023

The Rivo team was super helpful in getting me set up to customize my popups! Highly recommend reaching out to them via chat if you run into any setup questions.

BOSS DOTTY PAPER Co.
Stati Uniti
Circa un'ora di utilizzo dell’app
TYDAL ha risposto 1 maggio 2023

Thank you for the kind words! We're glad to hear that we could assist you with setting up your popups. Don't hesitate to reach out to us again if you have any more questions. Have a great day! 😊 - Lea, Rivo Support Manager

26 aprile 2023

Super easy setup, Abbie was super helpful with getting us all setup! Highly recommend! Makes email signup a breeze!

SparklesnMoreCo
Stati Uniti
Circa un'ora di utilizzo dell’app
TYDAL ha risposto 28 aprile 2023

Thanks for sharing your experience with us! Happy to hear that our setup process was easy and our support team was helpful. We appreciate your recommendation! - Lea, Rivo Support Manager

23 febbraio 2023

Abbie was a tremendous help and went above and beyond what I expected. One of the best experiences I've had.

Savannah Kane's Clothing Co.
Stati Uniti
Circa un'ora di utilizzo dell’app
TYDAL ha risposto 23 febbraio 2023

We're thrilled that our services have been meeting your expectations and are always here to help with anything you need.
Best regards, Kevin

23 giugno 2023

Initially, I anticipated significant delays in receiving email responses when I posed a question. Nevertheless, to my surprise, I received a reply in under a minute upon sending out my inquiries. I am still perplexed about the efficiency with which they manage this process. Moreover, it was Pete who promptly provided the answer to my question and even offered additional advice for my website. The level of customer care I experienced was truly remarkable. Furthermore, the setup process for the pop-up feature was incredibly straightforward. However, I would suggest incorporating an option to eliminate the "no thanks" button, as certain websites may prefer to capture email addresses without exception. Apart from that minor recommendation, everything about the service is exceptional. I wholeheartedly endorse it and will be sure to recommend it to others.

CoreBay
Sudafrica
Circa un'ora di utilizzo dell’app
TYDAL ha risposto 26 giugno 2023

Thank you for this awesome review! We strive to provide efficient and exceptional customer service, and we're thrilled to hear that you had such a positive experience with us. We'll definitely take your recommendation into consideration. Cheers! - Lea, Rivo Support Manager

21 ottobre 2022

Great, to-the-point app with excellent support. Lets you create opt-in popups easily and offer your customers a coupon for subscribing. Recommended!

Artisticases.com
Stati Uniti
Circa un'ora di utilizzo dell’app
TYDAL ha risposto 21 ottobre 2022

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin